Allocations Administrator

3 months ago


Guildford, United Kingdom National Centre for Domestic Violence Full time

National Centre for Domestic Violence is a non-for profit organisation that specialises in helping victims of Domestic Abuse and Domestic Violence obtain injunctions against their perpetrators.

We work alongside a number of legal firms along with our sister company National Legal Service to help support Legal Aid victims in court to obtain an injunction.

We now an opening in our team for an Allocations Assistant to join us in our Guildford offices, we are looking for someone who is highly organised, good eye for detail and able to manage multiple tasks at any one time along with having fantastic communication skills both verbal and written.

**Your role will include**:

- The Allocations Assistant is responsible for allocating legal aid cases passed from our First Response Team to our sister company (NLS) and our panel of solicitors.
- You will also be the responsible for obtaining case updates from both our sister company (NLS) and our solicitor panel.
- You will be responsible for dealing with general enquiries from both referrers, various teams at NCDV and other stakeholders.
- Your role will include various aspects of case management and administrative tasks.
- Full training and ongoing support will be provided.

**Skills & Experience**:

- Excellent Communication skills both verbal and written
- Good level of literacy
- Demonstrable experience of working in an administrative position
- Computer literacy - Word / Outlook / Excel and ability to use a range of databases once trained
- Accurate typing skills and good attention to detail
- Ability to manage own time to deal with multiple tasks
- Able to work as part of a team and alone
- Ability to be discreet, confidential and reliable

The role will be initially based in our Guildford office and once fully trained this role can be hybrid.

**Hours**: Monday - Friday 9am - 5.30pm

**Salary**: £19,000.00-£21,000.00 per year

**Benefits**:

- Free parking

Schedule:

- Monday to Friday

Application question(s):

- Are you able to commute to the Guilford offices on a daily basis?

Work authorisation:

- United Kingdom (required)

Work Location: In person



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