Clerical Officer

3 weeks ago


SuttonInAshfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

We are looking for a enthusiastic, highly motivated, flexible, dedicated Clerical Officer to join our Endoscopy admin team.

This is your opportunity to join our Endoscopy team in our first class, spacious and state of the art hospital.

If you are hard-working with good organisational skills, committed to providing high quality patient care and have a passion for improving the patient experience, then we would love to hear from you.

The primary role is to be responsible for the management of booking patients endoscopy procedures; this includes daily management of key targets such as managing bookings and patient pathways, speaking to patients to book appointments and liaising with key contacts both in the Endoscopy and other supporting departments. Dealing with patients face to face by covering reception and general admin duties such as requesting case notes, dealing with phone queries, sending out communications to patients.

You must have the ability to adapt to an ever changing environment and work under pressure a well as your using own initiative

The Endoscopy administration team operates from 8-8pm Monday to Thursday and Friday to Sunday 8am to 6pm so a flexible working approach is required.

Primarily the role is based at KMH but cross cover is required at Newark Hospital and the Endoscopy Mobile unit based at Kings Mill.

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would look forward to new applicants to this post, previous applicants need not apply.

Please see the attached document for the full detailed job description, main responsibilities and person specification.



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