Account Administrator

2 weeks ago


Droitwich, United Kingdom Password Services Air Conditioning ltd Full time

We are seeking a dedicated customer account administrator to assist in looking after some of our biggest accounts..
- Answering incoming calls
- Logging and progressing service requests on our service management system.
- Taking and processing orders and quotes, monitoring the account,
- Placing of orders to suppliers and following through to make sure delivered on time..
- Building up relationships with suppliers and to process any warranty claims.
- Must have all round organisational skills, good administrator and communicator.
- Be able to provide excellent customer service and deal with issues quickly and efficiently.
- Credit control duties and dealing with queries and costings.
- Must be able to work on own initiative and also be part of a team.
- You need to be totally focused and professional

Previous administrative / customer service experience is essential. sage line 50 beneficial but not essential. Good all round IT skills required (Teams, Word & Excel)

Work remotely
- No

**Salary**: £25,000.00-£26,000.00 per year

Schedule:

- Monday to Friday

COVID-19 considerations:
WE are adhering to current COVID 19 guidelines within the office, appropriate social distancing, sanitizing stations, own desk and computer stations, systems in place for use of kitchen / toilets.

**Experience**:

- customer service / administrative : 2 years (required)

Work Location: One location

Reference ID: Account Administrator.


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