Facilities Assistant

2 weeks ago


Hatfield, United Kingdom Pinnacle Group Full time

**Facilities Assistant **(2183)****:
**Overview**:
**Ref**:
2183

**Salary**:
£23,000 - £23,000/annum

**Location**:

- United Kingdom - England - East of England - Hertfordshire - Hatfield

**Contract Type**:
Permanent

**Posted**:
08 February 2023

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.

**The Role - Facilities Assistant**

The Pinnacle Group are looking to recruit an enthusiastic Facilities Assistant to join the team on a permanent basis to work full time Monday - Friday.

**Key Duties/Key Responsibilities**
- HR related events for the Helpdesk Operatives (i.e., annual leave, sickness, absence reporting, performance reviews and one to ones, helpdesk rota)
- A remote helpdesk for an additional contract for the University of Sunderland in London.
- Monthly updates in the form of a report, documenting Helpdesk activity monthly, as well as post intake and distribution for our residents.
- Act as a point of contact for and pass on technical maintenance requests to the sites CAFM system provider, Post Tracking System, online auditing platform, and NPS platform.
- Feedback and possible complaints from residents, delegates, and staff members.
- Student in-take and arrivals to accommodation.
- Allocation and “check-in” of conferencing delegates outside of term-time.
- Quality auditing and snagging of accommodation blocks, to coincide with routine cleaning, maintenance, and refurbishment works.
- Development projects to enhance resident experience.
- Technical Services and Soft Services departments to manage reactive maintenance and cleaning requests.
- Clients from the University and wider organisations - fielding and actioning queries and requests on their behalf as well as sharing information and providing updates where necessary.
- The wider campus community by meeting regularly with Student Support staff, and the on-site security team.
- Residents through mass communications regarding planned works as well as face-to-face interaction through general Helpdesk services.

**Skills**
- Obligation to adhere to safe working practices and due consideration is given to the safety of colleagues, school children, other users of the school and the public
- Planning and organization skills
- Resilience under pressure
- Good communication skills
- Ability to work as part of a team as well as being able to use own initiative
- Experience/knowledge of cleaning equipment, products, techniques and the ability to train staff in this area

**Contact information**:
StudentA Mock



  • Hatfield, United Kingdom PINNACLE GROUP Full time

    Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementaryemployment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200...


  • Hatfield, United Kingdom University of Hertfordshire Full time

    **Post title**: Campus Services Assistant x2 positions available**SBU/Department**: Department of Estates / Campus Services**FTE**: 1.0 FTE (working 37 hours per week)**Duration of contract**: Permanent**Salary**: UH3 (Upper) £23,144pa with potential to progress to £23,700 by annual increments on achieving designated skills and experience.**Annual Leave**:...


  • Hatfield, United Kingdom University of Hertfordshire Full time

    Main duties and responsibilities The Campus Services Assistant will be working in the team which completes a range of Facilities Tasks. The tasks can include: Portering : To be involved in manual handling activities across the University, these can include office moves, classrooms resets, or the moving of equipment. Post and Goods : To support with...


  • Hatfield, United Kingdom University of Hertfordshire Full time

    **Post Title**: Library Customer Service Assistant**SBU/Department**: Library & Computing Services**FTE**: 1.0 fte working 37 hours per week(Part-time would be considered for this role)**Duration of Contract**: Permanent**Salary**: UH3 £23,700pa**Annual Leave**: 25 days plus standard public holidays and an additional 4 days including the closure of our...

  • Driver (Hatfield)

    1 day ago


    Hatfield, United Kingdom H.R. Owen Full time

    H.R. Owen, the UK’s leading luxury automotive dealer group, is seeking a Driver to work at our new flagship multi-marque facility in Hatfield, Hertfordshire. We’re looking for someone that’s used to going above and beyond to deliver the highest level of customer service, with a focus on maintaining high standards of care of customer and company...


  • Hatfield, United Kingdom Willowbrook Nursery Full time

    We are currently looking for a new passionate dedicated person to join our team. The salary will be based on your experience. Nursery practitioners take a hands on role in providing a safe child care environment. All nursery assistants have full first aid training in case emergencies arise while on the job - we will provide this for you if you do not...

  • Finance Analyst

    4 weeks ago


    Hatfield, United Kingdom Reed Full time

    **Finance Analyst - Acquisitions** **Hatfield** **£40-45k depending on experience plus benefits** We are working with a well regarded, and well known leisure brand. This is a permanent role reporting into the Head of Capital Planning. You will be based in lovely offices in Hatfield, with great on-site facilities including gym, and restaurant. Are you a...


  • Hatfield, United Kingdom H.R. Owen Full time

    H.R. Owen, the UK’s leading luxury automotive dealer group, is seeking a Bookings Administrator to work with to work at our new flagship multi-marque facility in Hatfield, Hertfordshire. We’re looking for someone that’s used to going above and beyond to deliver the highest level of customer service. The cars that we service are meticulously engineered...

  • Showroom Host

    7 days ago


    Hatfield, United Kingdom H.R. Owen Full time

    H.R. Owen, the UK’s leading luxury automotive dealer group, is seeking a Showroom Host to work at our new flagship multi-marque facility in Hatfield, Hertfordshire. We’re looking for someone that’s used to going above and beyond to deliver the highest level of customer service. The cars that we sell are meticulously engineered and the people that buy...

  • Stores Person

    4 weeks ago


    Hatfield, United Kingdom Osborne Appointments Full time

    **Warehouse/Stores Assistantmust have a** Full Driving Licence **Location: Hatfield Reports to**: Stores Manager **Training**: All the required training will be provided on an on-going basis **Hours**:08.00-17.00 **Lunch break - 30 minutes** **Annual Holiday - 22 days per annum plus bank holidays** **Overview** This role is based in our Hatfield Head...

  • Showroom Host

    3 weeks ago


    Hatfield, United Kingdom H.R. Owen Full time

    H.R. Owen, the UK’s leading luxury automotive dealer group, is seeking a Showroom Host to work at our new flagship multi-marque facility in Hatfield, Hertfordshire. We’re looking for someone that’s used to going above and beyond to deliver the highest level of customer service. The cars that we sell are meticulously engineered and the people that buy...

  • Technical Specialist,

    4 weeks ago


    Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

    FTE: 1.0 (working 37 hours per week)Salary: UH6 £31,396 pa to £33,966 pa with potential to progress to £37,099 pa by annual increments on achieving designated skills and experience.Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New YearLocation: College Lane CampusMain...


  • Hatfield, United Kingdom Reed Full time

    Accountant Hatfield 50% office based Competitive salary plus 15% bonus, 10% pension, healthcare, flexible working This role will provide support to the Financial Reporting Manager in the performance of their duties. Whilst principally responsible for the Fixed Assets and Prepayments accounting this role will also support Financial Reporting Manager in month...

  • Witness Care Officer

    4 weeks ago


    Hatfield, United Kingdom Hertfordshire Police Full time

    Force 1 - Hertfordshire Constabulary Role Type 1 - Police Staff Contract Duration 1 - Permanent Contract Type 1 - Full Time Department 1 - Criminal Justice & Custody Location 1 - Hatfield Grade 1 - A3 Salary 1 - 25,713 Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per...

  • Accountant

    5 days ago


    Hatfield, United Kingdom Reed Full time

    Accountant Hatfield 50% office based Competitive salary plus 15% bonus, 10% pension, healthcare, flexible working This role will provide support to the Financial Reporting Manager in the performance of their duties. Whilst principally responsible for the Fixed Assets and Prepayments accounting this role will also support Financial Reporting Manager in month...


  • Hatfield, United Kingdom Cambridgeshire Constabulary Full time

    Force 1- Bedfordshire Police- Role Type 1- Police Staff- Contract Duration 1- Permanent- Contract Type 1- Full Time- Department 1- Criminal Justice & Custody- Location 1- Hatfield- Grade 1- Scale 3- Salary 1- £23,121Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum. -...


  • Hatfield, United Kingdom Hertfordshire Police Full time

    Force 1 - Bedfordshire Police Role Type 1 - Police Staff Contract Duration 1 - Permanent Contract Type 1 - Full Time Department 1 - Criminal Justice & Custody Location 1 - Hatfield Grade 1 - Scale 3 Salary 1 - £23,121 Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per...


  • Hatfield, United Kingdom Cambridgeshire Constabulary Full time

    Force 1- Cambridgeshire Constabulary- Role Type 1- Police Staff- Contract Duration 1- Permanent- Contract Type 1- Full Time- Department 1- Criminal Justice & Custody- Location 1- Hatfield- Grade 1- Scale 3- Salary 1- £23,121Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per...


  • Hatfield, United Kingdom Hertfordshire Police Full time

    Force 1 - Cambridgeshire Constabulary Role Type 1 - Police Staff Contract Duration 1 - Permanent Contract Type 1 - Full Time Department 1 - Criminal Justice & Custody Location 1 - Hatfield Grade 1 - Scale 3 Salary 1 - £23,121 Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours...


  • Hatfield, United Kingdom Cambridgeshire Constabulary Full time

    Force- Cambridgeshire Constabulary- Role Type- Police Staff- Contract Duration- Permanent- Contract Type- Full Time- Department- Criminal Justice & Custody- Location- Hatfield- Grade- Scale 3- Salary- £21,432Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum. - Allowance-...