Mercedes Benz Service Advisor

1 week ago

Sittingbourne, United Kingdom Sparshatt Truck and Van Full time

**Salary: up to £28,500 per annum**

Location: Sittingbourne

Hours: 42.5 hours a week, with every 3rd Saturday working 8am - 12.

We're thrilled to announce our exciting rebrand from Sparshatt Truck and Van to SAGA Truck and Van While our name has changed, our commitment to excellence remains the same. As a dedicated Mercedes-Benz commercial vehicle dealership, we continue to deliver the highest standards of service you expect.

Come be a part of our journey and grow with us at SAGA Truck and Van Our Sittingbourne Service Reception are looking for an experienced Service Advisor to join their friendly team. As a Service Advisor for Sparshatt Truck & Van, you sit at the heart of our operation, making sure our customers get the best experience possible. You will be responsible for booking in vehicles into the workshops, working with our workshop controllers to manage the workshop loading, keeping customers up to date, and up-selling the services we offer as a Mercedes Benz dealer, whilst building relationships and delivering a first-class service.

As a Service Advisor with us, you will receive the following benefits:

- An excellent bonus scheme, with the potential to earn up to £1,500 per annum
- 24 days annual leave plus bank holidays
- Company Healthcare Cashback Scheme with a wellbeing programme via Simply Health - includes 24/7 access to GP and counsellor services
- Company contribution pension scheme, by salary sacrifice
- Cycle to Work Scheme
- £20,000 Death in Service Benefit
- Interest free employee loan scheme
- Excellent training opportunities with Mercedes Benz
- The opportunity to work with one of the leading brands worldwide.

To be successful in this role you will have:

- Previous experience of working as a Service Advisor in the motor industry (either commercial or passenger cars)
- Excellent customer service skills
- Display a good understanding of general computer systems
- A good technical understanding/previous experience within a workshop environment would be a distinct advantage as would knowledge of dealer systems such as ADP Autoline

SAGA Truck & Van is committed to continuing its policy of equality in all aspects of employment and service delivery.

**Job Types**: Full-time, Permanent

Pay: Up to £28,500.00 per year

**Benefits**:

- Company events
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Sittingbourne: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Automotive Service Advisor: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: SAsit

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