Customer Service Advisor

3 days ago


Sittingbourne, United Kingdom SGS Full time

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 95,000 employees, we operate a network of more than 2,400 offices and laboratories around the world.

We aim to be the most competitive and the most productive service organization in the world. Our core competencies in inspection, verification, testing and certification are being continuously improved to be best-in-class. They are at the heart of what we are.

**Job Description**:

- ** Job Title**:Claims Advisor
- ** Job Type**:Permanent
- ** Hours**:37.5 per week
- ** Job Location**:Sittingbourne

**Key Accountabilities;**
- To support other members of the claims department in their day-to-day responsibilities
- Completing tasks set by the Claims and Office Manager
- Responding to enquiries from customers, clients, claimants and liable parties
- Reaching and exceeding customer service expectations
- To process automotive claims in accordance with customer requirements and procedures
- To check individual claims paperwork and online claims data, verifying accuracy
- Ensure all processing activities are carried out accurately and within customer timescales
- To produce data reports and bordereaux sheets in line with customer timescales
- Adopt safe behaviour; by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures.
- Adopt company policies; by meeting the expectations set out in the Company’s policies and procedures

**Qualifications**:

- Experience of Insurance related claims processing
- Experience of working with detailed numerical data and currency
- Some knowledge of vehicle bodywork, parts and estimating repair costs
- Experience working in office environment
- Excellent customer service skills
- Experience of using spreadsheets and databases.

**What you will get in return**

At SGS we offer a competitive salary along with an extensive benefits packs including:

- Private Medical Cover
- 4-8% matching company pension contributions,
- 4x Life Assurance
- 24 days Annual Leave (increasing with service) plus bank holidays
- An additional day off for you Birthday
- Discounted Gym Membership
- Retailer Discount
- Enhanced maternity/paternity and adoption pay
- Length of Service Awards
- Health & Wellbeing initiatives.



  • Sittingbourne, United Kingdom Earl Street Employment Consultants Ltd Full time

    Our client based in Sittingbourne are looking to recruit temporary Customer Service Advisors to join them as soon as possible ongoing with the possibility of temporary to permanent. The hours of work will initially be 9:00am - 5:30pm, Monday to Friday. The hourly payrate will be £10.42 per hour. You will be there for every customer, offering support, help...


  • Sittingbourne, United Kingdom SGS Full time

    **Company Description** SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 95,000 employees, we operate a network of more than 2,400 offices and laboratories around the world. We aim to be the most competitive and the most productive...

  • Service Advisor

    1 month ago


    Sittingbourne, United Kingdom Command Recruitment Full time

    Service Advisor - Sittingbourne, Kent Friendly, Family-Run Business Extensive training and professional development Up to £35k salary Monday to Friday Our client is a well-established, family-run garage based in Sittingbourne with over 25 years of successful trading. We're looking for an experienced motor trade Service Advisor to join our dedicated...

  • Service Advisor

    1 month ago


    Sittingbourne, United Kingdom CV-Library Full time

    Service Advisor - Sittingbourne, Kent Friendly, Family-Run Business Extensive training and professional development Up to £35k salary Monday to Friday Our client is a well-established, family-run garage based in Sittingbourne with over 25 years of successful trading. We're looking for an experienced motor trade Service Advisor to join our...


  • Sittingbourne, United Kingdom Swale Heating Ltd Full time

    **Customer Planner Advisor** **Sittingbourne** **Basic Salary £20,000- £22,000 - flexible dependant on experience** **Full time, Permanent,** **_Do you have experience in customer service contact centre inbound calls? Are you passionate about delivering great customer satisfaction? If that is the case, we have the role for you._** Swale Heating are...


  • Sittingbourne, United Kingdom Sparshatt Truck and Van Full time

    **Salary: up to £28,000 per annum** Location: Sittingbourne Hours: 42.5 hours a week, with every 3rd Saturday working 8am - 12. Are you an experienced automotive Service Advisor looking for a new challenge where you will develop your experience and knowledge? If so, this could be the opportunity you are looking for. Our Sittingbourne Service Reception...


  • Sittingbourne, United Kingdom Sparshatt Truck and Van Full time

    **Salary: up to £28,500 per annum** Location: Sittingbourne Hours: 42.5 hours a week, with every 3rd Saturday working 8am - 12. We're thrilled to announce our exciting rebrand from Sparshatt Truck and Van to SAGA Truck and Van! While our name has changed, our commitment to excellence remains the same. As a dedicated Mercedes-Benz commercial vehicle...

  • Customer Advisor

    6 months ago


    Sittingbourne, United Kingdom Boots Full time

    Summary Job Reference: 231700BR - Job Reference: 2 3 1 7 0 0 B R Sittingbourne, High Street Permanent Various Hours Available **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s...


  • Sittingbourne, United Kingdom Sparshatt Truck and Van Full time

    **Join the Sparshatt Truck and Van Team as a Trainee Service Advisor!** Location: Sittingbourne Hours: 42.5 hours a week, working every other Saturday 8am -12pm **Salary**: starting at £11 per hour. Are you passionate about the automotive industry and looking to launch your career with a leading company? Sparshatt Truck and Van is seeking a dedicated...


  • Sittingbourne, United Kingdom Sparshatt Truck and Van Full time

    **Join the Sparshatt Truck and Van Team as a Trainee Service Advisor!** Location: Sittingbourne Hours: 42.5 hours a week, working every other Saturday 8am -12pm **Salary**: starting at £11 per hour. Are you passionate about the automotive industry and looking to launch your career with a leading company? Sparshatt Truck and Van is seeking a dedicated...


  • Sittingbourne, United Kingdom Optivo Full time

    **Sittingbourne, Kent - flexibility to split time between homeworking and office** **Permanent, Full Time** Ready for a challenge? We need you to be motivated, helpful and keen to deliver a positive customer experience...every time! As a **Customer Experience Advisor,** you’ll be call-handling and accurately diagnosing and raising a wide range of...


  • Sittingbourne, United Kingdom Sparshatt Truck and Van Full time

    **Salary: up to £28,000 per annum** Location: Sittingbourne Hours: 42.5 hours a week, with every 3rd Saturday working 8am - 12. Are you an experienced automotive Service Advisor looking for a new challenge where you will develop your experience and knowledge? If so, this could be the opportunity you are looking for. Our Sittingbourne Service Reception...


  • Sittingbourne, Kent, United Kingdom Ernest Gordon Recruitment Full time

    Job DescriptionWe are seeking an experienced Employee Benefits Financial Advisor to join our team. The successful candidate will have a good working knowledge of workplace pensions and Group Risk products, as well as individual personal finance products.The role involves one-to-one meetings with clients to discuss their financial plans, including pension...


  • Sittingbourne, United Kingdom Earl Street Employment Consultants Ltd Full time

    Our client based in Sittingbourne is looking to recruit temporary Customer Planners to join them commencing work from as soon as possible ongoing with the possibility of temporary to permanent employment. The hours of work while training will initially be 8:00am - 4:30pm, Monday to Friday You will then move to rotational pattern working 8 ½ hour shifts...

  • Claims Advisor

    7 months ago


    Sittingbourne, United Kingdom SGS Full time

    **Our Client, Macadam UK Limited are currently looking for a Claims Advisor on a temp to perm basis to be based in Sittingbourne office.** **Hybrid work possible with a minimum of 3 days in the office** **£12.00 per hour** **Main Purpose of Role** - To operate as a claims advisor within the claims department - To support other members of the claims...

  • Mortgage Advisor

    5 days ago


    Sittingbourne, United Kingdom Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Full time

    **Mortgage Advisor - Employed or Self Employed (Flexible / Hybrid options available)** **Mortgage Advisor - Employed or Self Employed**: If you are seeking a work from home role you will need to be located in Kent. **Mortgage Advisor - Employed or Self Employed - Scope of Role**: Our clients are an award-winning and forward thinking operation who are...

  • HR Advisor

    5 days ago


    Sittingbourne, United Kingdom MorePeople Full time

    Location: Sittingbourne - Sector: Agriculture - Salary: Negotiable - Contact: Aidan Finn - Job ref: AF15896 - Published: 17 minutes ago **HR Advisor | Recycling | Sittingbourne** **About the Client** This dynamic, privately owned resource management & waste recycling business is looking for a new HR Advisor to join a growing Human Resources department....

  • Protection Advisor

    7 days ago


    Sittingbourne, United Kingdom Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Full time

    **Protection Advisor - Overview**: **You must be Kent based and able to service Kent for this role. The ability to work remotely from home exists if preferred, although at least one day per week would be required in the Sittingbourne office will be required.** We cannot emphasise enough how lucrative this opportunity is; the leads available are plentiful...

  • Sales Advisor

    7 months ago


    Sittingbourne, United Kingdom Allen Motor Group Full time

    Allen Motor Group are currently looking to employ a Sales Advisor to join our Ford dealership in Sittingbourne. This role is all about loving our customers - you’ll be managing and assisting with both face to face and digital enquires to make sure that they drive away in the right product. As a Sales Advisor you’ll have some key tasks and activities...


  • Sittingbourne, United Kingdom MorePeople Full time

    **HR Advisor | Recycling | Sittingbourne** **About the Client** This dynamic, privately owned resource management & waste recycling business is looking for a new HR Advisor to join a growing Human Resources department. Focused on waste management and recycling responsibilities this company is driven by top customer service,a professional attitude and the...