Receptionist

7 days ago


Bury, United Kingdom The Old Mill Hotel & Leisure Club Full time

Here at The Old Mill Hotel, we are seeking courteous and hard-working individuals to join our busy Front of house department.

This role will include the following but is by no means a complete description of tasks that depend on the business.

As a receptionist, you will assist the Head Receptionist in leading the front of house operation**. ** As part of the team, you will be passionate about hospitality and relish welcoming business guests and leisure guests alike. Working in a busy and diverse role, you should be able to manage multiple tasks whilst delivering a great experience for our guests.

**Overview of the role**:

- Greet all guests including checking in and out of guests
- Answer all outside and internal telephone calls
- Dealing with guest queries, complaints and enquiries
- Posting, balancing and banking all monies taken
- Take event enquiries and bookings
- Completion of daily tasks as designated per shift

**Applicants must be**:

- Articulate and communicative
- Good interpersonal skills
- Be an excellent team player whilst also being able to work well on their own
- Extremely organised and be able to multitask
- Ability to use own initiative
- Excellent customer service skills and excellent telephone manor
- Ability to work under pressure in a busy, past paced environment

The position is based on a 24 hours contract and involves shift work on a rota basis, including weekends and bank holidays. Shift times start the earliest at 6.30am and finish the latest at 10.30pm. It will be 3 days over 7.

**Job Types**: Part-time, Permanent

**Salary**: £10.42 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Bury, BL0 9DS: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: OMRC23
Expected start date: 05/08/2024


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