Admissions Advisor

3 months ago

Kingston upon Hull, United Kingdom HULL COLLEGE GROUP Full time

**Admissions Advisor**

**Hull**

**Salary: £23,034** per annum**

**37 hours per week, 52 weeks per year**

As our **Admissions Advisor**,** **you** **will ensure an efficient and effective administrative support to the College’s Learner Support Admissions Service.

**Hull College **provides high-quality education & training for school leavers & adults, offering a wide range of vocational study programmes, Apprenticeships & degrees.

As one of the largest vocational institutes of its kind in the region, we have one focus - to create careers, not courses. We pride ourselves on this approach & are committed to ensuring our learners acquire the relevant skills, knowledge, attitudes & experience to progress in life, whether that is to seek employment in the industry of their choice or step up to higher education & university.

While dedicated to delivering the very best experiences to our learners, we also extend the same commitment to our staff. We have worked hard to create an environment where all of our staff, no matter what their role, are empowered to inspire & support our vision to create better futures for the people of Hull.

**Responsibilities of our** **Admissions Advisor**:

- Offer a responsive, supportive, quality standard of customer service and care at all times to be achieved by working closely with colleagues to ensure procedures are followed and the sharing of best practice.
- Responsible for notification of offers including any conditions for entry, on to HE courses, and verification of all agreed documentation relating to applicants.
- Establish and maintain regular contact within academic departments to liaise with tutors for on-going information regarding the courses they offer.
- Maintain and update the list of tutor contacts for all courses.
- Support the Customer Service Team with answering phone calls during busy periods.
- Work within the guidelines applied by Matrix accreditation which involves a client focussed approach, offering information and advice and ensuring GDPR is adhered to.
- Ensuring key performance indicators (KPI’s) are constantly met.

**What we’re looking for in our** **Admissions Advisor**:

- Level 2 IT or equivalent qualification
- GCSE English & Maths Grade 4 (C) or equivalent
- Able to deliver a high-quality customer service to prospective learners and staff
- An understanding of the needs and aspirations of international learners
- Professional and co-operative attitude to colleagues and external contacts
- Commitment to customer care

If you have the skills and experience, we are looking for and would like to join us as our **Admissions Advisor** please click **‘Apply’** now, we’d love to hear from you

Hull College is committed to safeguarding children and vulnerable adults. All colleagues are expected to contribute to the delivery of their safeguarding strategy and values. In addition, these posts require the colleague to undertake an enhanced disclosure check by the Disclosure and Barring Service.

We at Hull College prioritise digital proficiency; all new staff should either be skilled or open to training, looking forward to hearing from you on the last point.

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