Seasonal Museum and Visitor Services Assistant

2 weeks ago


Portsmouth, United Kingdom Portsmouth City Council Full time

**Seasonal Museum and Visitor Services Assistant - Seasonal/fixed term**

Salary**:Band 3 - £23,152 p.a.(approx. £13.44 per hour)**

**Post 1 Southsea Castle**

June to 2 nd November, 22 Hours per week.

**Post 2 Southsea Castle**

June to 3 rd November, 28.5 Hours per week.

**Post 3 Cumberland House**

June to 2 nd November, 7 Hours per week

**Your New Role**

Portsmouth Museums & Visitor Services are responsible for the care of the city’s archives and museum collections and for making them accessible to both residents and visitors.

The service operates 6 museum sites - The D-Day Story, Southsea Castle, Charles Dickens’ Birthplace, Cumberland House Natural History Museum, Portsmouth Museum and Art Gallery & Eastney Beam Engine House. In addition, the service also operates the Visitor Information Service for the destination with stand-alone points at the Hard and within The D-Day Story and Portsmouth Museum and Art Gallery.

The main purpose of this post is to deliver high standards of customer care - a safe and inviting environment for all visitors, thus ensuring high levels of customer satisfaction and repeat visits.

You will provide a great welcome for visitors and have sufficient knowledge of museum sites and collections to provide information and promote current and future programmes and the city’s wider cultural offer.

You will ensure public areas, including toilets, are clean, tidy and in good order. In addition you will maintain a secure environment for collections through implementing current security procedures including security patrols, invigilation of galleries and regular inventory checks of items on display.

The Museum and Visitor Services Assistant role includes a range of other activities including: reception and welcoming visitors, general Visitor Information tasks, retail, taking messages and bookings, recording visitor numbers, assisting with events and activities, installation of exhibitions, previews and evening meetings. You may be required to work at events and functions, which will include some lifting and carrying of tables and chairs etc. and outdoor work.

The role may also include working and serving in the Portsmouth Museum café, preparing food and drinks and taking orders and serving customers.

**What you'll need to succeed**

**_Please read the _**_job profile _**_for the full details of this role. _**

**Application process**:
**_Previous applicants need not apply. _**

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.



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