Head of Operations and Visitor Services

7 months ago


London, United Kingdom Whitechapel Gallery Full time

The Head of Operations and Visitor Services has responsibility for the operational management of the Whitechapel Gallery building and the visitor experience. This role leads the Operations and Visitor Serviced Department to ensure that there is cohesion and coherence between front of house services and back of house operations.

The Head of Operations and Visitor Services works closely with the Deputy Director, Director and the senior management team towards the realisation of the Gallery’s mission and objectives, and ensures that the Whitechapel Gallery is a safe and welcoming environment for all visitors and staff.

**Conditions of Work**
- Contract: Permanent
- Hours of work: Full-time, 36.25 hours per week. Monday to Friday 9:30am-5:45pm, with one hour for lunch. Due to the nature of the job, some early morning, evening and weekend work will be required, as well as occasional travel. This will be compensated by time off in lieu.
- Salary: £40,000-£45,000 per annum, contingent upon experience
- Probationary period: 6 months
- Notice period: 3 months in writing on either side

**To apply**

The date of the interviews is to be confirmed.

Charity number: 312162 Company number: 4093862



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