Vessel Performance and Data Enablement Lead
3 weeks ago
**About us**
DeepSea was founded to bring the latest AI technology to make the world of shipping leaner, greener and better connected. Our cloud platforms harness deep learning models trained on real-time data to enable our customers to optimise the routes, speeds, operation and maintenance of their vessels, saving fuel, money, time and reducing environmental impact.
DeepSea talent is spread across Greece, the United Kingdom, Thailand and The Netherlands and we are growing quickly.
We are a scale-up company - meaning you will be bringing us to the next level and delivering a tangible contribution to a more sustainable shipping world. There is no complex hierarchy or long approval processes. We just deliver. You will be joining a company with highly skilled and smart people who love solving complex AI and ML problems.
**About the department**
Our Client Delivery and Enablement department is responsible for ensuring our customers get the best value out of our products. This includes maintaining customer relationships, consulting with the customer on their routing, optimisation, performance and use of the products, integrating with the customer’s onboard and cloud IT systems, configuring the product for use by the customer and coordinating outsourcers who aid with the above.
**About the position**
Within the Delivery and Enablement department, we are building a team of experts in vessel performance, electrical engineering and data quality (the Performance and Data Enablement Team) to provide expert analysis and support to the rest of the department, the outsourcers and the client directly. This includes overviewing and assisting the work of integrators, installers and configurators, preparing reports on performance and data quality, planning installations, flagging and resolving issues that may affect customer value escalated by support teams, and consulting customers directly and how to best get value out of their data and our products for the performance of their vessels.
We are looking for a capable manager and domain expert to lead this team.
**Requirements**:
We need you to have the ability to:
- Ensure our clients receive the optimal data from their vessel
- Analyse and monitor the clients vessels’ performance
- Coordinate with the Systems and Instrumentation Engineers and other internal and external stakeholders
- Create and maintain comprehensive project documentation
- Communicate with clients
- Naval/Mechanical/Marine Engineering background
- Experience as Technical Superintendent
- Experience in performance, instrumentation engineering or IT.
- At least 4 years of work experience in a similar role
- Experience in the commercial shipping industry is highly desired
- Fluency in English, both written and verbal
- Ability to work in fast paced environments and meet set deadlines
- Excellent communication, problem-solving and management skills
- Highly self motivated, accountable and committed
- Process Optimization/Automation mentality
- Results oriented mindset
- Ability to work in cross functional teams
**Benefits**
What we offer
We want to take care of you at DeepSea Technologies and we are offering you the following benefits:
- A competitive salary package
- Great health insurance coverage for employees in Greece
- Great office space in the heart of Athens
- Training budget
- Opportunity for you to grow and follow your career path
- At DeepSea, we are looking for people who share our values and are aligned with our mission. It is important to us to ensure that no-one who is eager and capable of contributing constructively to our team is excluded because of ethnic or social origin, gender or sexuality, age or family status, disability or medical conditions etc. Diversity is well-proven to be a vital characteristic of teams that succeed, so we do everything we can to make our environment welcoming and safe for everyone. If you think like we do, we will be happy to meet you_
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