Operations and Administration Officer

3 weeks ago


Remote, United Kingdom Open Data Services Full time

After eight years of building a successful business, we’re redeveloping the internal operations of our co-operative. This role is an opportunity to shape a key team in an established co-op, helping to develop and support the people, processes and systems that enable us to make an impact.

Operational and administrative tasks are currently shared between staff who do this alongside their core roles. You’ll collaborate to take on responsibility for these tasks, and improve and document the processes as you go. You’ll manage business-critical functions, and will take a proactive approach to improving operations to ensure we run smoothly and with the lowest possible administrative overhead.

Responsibilities include:

- Administration of our staff benefits packages.
- Processing expense claims.
- Assisting with day-to-day financial processing.
- Administrative support for staff around flexible working, travel, and leave.
- Arranging company General Meetings.
- Tracking and managing key compliance and governance processes.
- Risk assessments and mitigations.
- Logistics for in-person company meetings and coworking.
- Facilitating recruitment and onboarding processes.
- Administrative and governance support for co-operative decision making.
- Reviewing and improving operational processes and associated documentation.
- Maintaining and supporting development of company policies.

We operate with a flat hierarchy; this role has no direct reports, and reports to all co-operative members. You will work as part of, and be supported by, a small team focussed on operational processes in the co-operative.

After your probationary period, you’ll have the option to become a co-operative member: gaining a stake in its future, taking part in shared decision making, and developing new skills in co-operative business management.

**Who we are**

Open Data Services is a worker cooperative that helps organisations across the world to use data to make and measure change. We offer the technical know-how, community engagement and capacity building needed to create initiatives that are collaborative, impactful and sustainable.

Joining our team means you’ll contribute to our mission to help people use data to deliver social impact. Since 2015, we’ve worked on projects that have made a difference - likefinding out who owns and controls companies,making public procurement more open, ortracking international aid spending.

We’re a worker’s co-operative, which means we’re owned and run by the people who work here. Together, we’re committed to building a world-class organisation that delivers benefits to our team, our clients, and the world we live in.

We’re a remote team, working all across the UK. We care about creating a good work/life balance, and work to build an environment where everyone’s unique experiences are welcomed, valued and appreciated.

**Who you are**

You are an all-rounder, keen to get involved in all aspects of running a co-operative business. You are experienced at managing people and operations. You don’t need any formal training in finance, HR or IT, but you will need experience of working across a range of functions and a willingness to learn. You’re interested in governance, and how it helps our co-op to grow.

You feel comfortable dealing with uncertainty and ambiguity, and are able to balance the big picture with day-to-day needs to prioritise your work.

You believe strongly in co-operative principles of democratic working, equitability, and mutual support. You know when to act on your own initiative, and when to seek advice or input from others. You are excited to share your progress as you work at a task, and not afraid to offer or ask for help.

You are confident working openly and transparently, in shared documents and issue tracking systems that are accessible to everyone in the co-op, and not shy to share work-in-progress and to show your workings.

Experience of working with a fully remote, distributed team is desirable.

**Benefits**
- We operate a flat rate of pay for all staff, currently set at £43,120 per calendar year. The Members may also decide to distribute a portion of company profits between all staff at the end of the financial year.
- We provide a 4% pension contribution to our Workplace Pension scheme.
- We will provide all of the hardware, tools and software required for the job, including a laptop or desktop computer and any equipment or furniture required for a safe and comfortable home-working setup. Staff are also free to use their own devices.
- We will pay for a local co-working space if you don't want to work from home.
- We offer a training budget of £1,000 and 5 paid days per year, and are committed to supporting appropriate staff development and training.
- Our benefits package includes a health cash plan, group life insurance, generous parental leave, a health and wellbeing service that includes GP consultations and counselling, a cycle-to-work sc


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