Service Management Analyst

2 weeks ago


London, United Kingdom Eames Consulting Full time

**Location**: City of London ( 2-3 days onsite)

We are looking for a**Service Management Analyst** for a fintech company, based in London. You will be **reporting** directly to the **Service Management Lead**. This is a great opportunity to be part of **a company that will be soon launching a new platform** and partners with big names in financial services.

You will have the chance to impact the **ITSM** capabilities and **integrate the service** management **model**, which will be a **global** one for the company across the different office locations. You will be involved in **service requests, business services and mapping**, as well as **asset management**. You will be involved in **documentations, proofs, and analyses**.

**Required skills/ experience**:

- Experience in **Service Management.**
- Experience in **highly regulated environments** i.e. financial services, telecom, healthcare etc
- Experience with **ServiceNow or similar.**

**-**Good understanding of**ITIL**processes**.**

**Desirable**

Experience with **CMDB**

Eames Consulting is acting as an Employment Agency in relation to this vacancy.



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