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Client Coordinator

5 months ago

High Wycombe, United Kingdom Element Materials Technology Full time

Overview:
Element has an opportunity for a
**Client Coordinator** to join our team based in High Wycombe. This is a great opportunity to work with one of the fastest growing companies in the global Testing, Inspection & Certification sector.

**Responsibilities**:- Management of existing certification clients to include creation of audit schedules (in line with accreditation requirements)- Ensure that client files and records are maintained in an accurate and complete manner- Monitor suspensions, expiring certification(s), annual audits and NCR completion- Ensure that the correct information is entered onto the certification database through running regular exception reports and amend/correct where necessary- Provide performance reports as required by the BUH/Operations Manager- Dealing with minor commercial enquiries from stakeholders- Support the team in the management of the credit control processesSkills / Qualifications:

- Experience of working in a target driven environment
- Experience working in a fast-paced office environment
- Excellent communication skills both verbal and written at all levels
- Experience of working within a customer service environment
- Excellent interpersonal and communication skills - both written and oral
- Strong team player
- Self-starter with good organisation skills
- Proactive, logical and methodical
- Confident, punctual and well organised
- Attention to detail

**Benefits of working at Element**

33 days annual holiday, consisting of 25 days annual holiday and 8 days public / x4 Life Assurance / Legal & General Pension scheme with total contributions up to 12% / Flexible Working / Cycle Scheme / Free Onsite Refreshments / Recommend a Friend Bonus / Perks At Work Discount Scheme

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Company Overview:
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 7,500 brilliant minds operating from 200 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement:
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.