Receptionist

5 months ago

St Albans, United Kingdom NHS Professionals Full time

**Job Title**:Receptionist

**Trust Location**:West Hertfordshire Hospitals NHS Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, West Hertfordshire Hospitals NHS Trust is the place for you.

**About the Trust**

West Hertfordshire Hospitals NHS Trust is a large acute trust providing hospital services to around half a million people living in Hertfordshire, north London and further afield. We run services across three hospitalsat Watford, St Albans and Hemel Hempstead. We strive to provide consistently good, safe care in a friendly, listening and informative way, as and when people need and want it and always with dignity and respect. We are one of the largest employers locally, with around 4,300 staff and 350 volunteers.

**What you’ll be responsible for**:

- Cover all Receptions, where necessary, booking patients in for their appointment and asking all the demographics, changing patients details if required on EPR system sending patients to the correct location in the clinic for their appointment.
- Booking patients next appointment if applicable from a request list, or if patients return to the reception desk after their appointment, and wishing their next appointment to be made before they leave the hospital.
- Cashing up clinics from the morning and afternoon sessions within the SOP for Reception/Booking.
- Checking that all patients have been checked in/out or outcome from the clinic session.
- Liaising with Nursing staff and clinicians daily with regards to any queries during the clinic sessions.

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills
- both verbal and written
- Microsoft office skills
- Outlook, Word, and Excel
- Ability to meet deadlines and work under pressure
- NHS System Knowledge
- EPR and ERS (desirable)
- Previous NHS experience
- Previous admin/ reception experience

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract

**Salary**: £12.25 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Application question(s):

- Do you have previous NHS experience?

Work Location: In person

Reference ID: 65314

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