Outsourcing Coordinator

7 months ago

Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full time

This role does not accommodate working from home and you will be required to work in the office on a full time basis*

An exciting opportunity has arisen for enthusiastic and dynamic individual to join our team.

We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who are dedicated to working as part of the team.

**This role will comprise all or some of the following duties**:
You will be the first point of call for all patient/staff enquiries so must be confident in dealing with patients and staff at all levels.

You will be required to phone multiple patients on a daily basis so must have an excellent telephone manner.

To accurately record patient responses on Excel spreadsheets so must have a good understanding of Microsoft Excel.

To develop a good understanding of EPR & ERs systems.

Accurately and appropriately update and maintain EPR records as required.

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Review medical notes on ACP, collate them together and send to private providers.

To be able to prioritise workload and meet deadlines.

To be aware of and follow the Trust Information Governance policies keeping all data secure.

To undertake any general administrative duties as necessary.

Further details can be found on the attached job description and personal specification.

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