Youth Supported Self Help Practitioner

4 months ago

Pontypridd, United Kingdom Cwm Taf Morgannwg Mind Full time

**PLEASE VISIT OUR WEBSITE FOR DETAILS ON HOW TO APPLY**

**Purpose of this role**

This role will be involved in the delivery of an early intervention, facilitated self-help service, for children and young people, within several primary care settings across Bridgend, RCT and Merthyr.

**Scope of this role**

**Youth Supported Self Help**

Supported Self Help provides facilitated, self-help guidance to children and young people with low to moderate mental health problems to help them learn techniques for managing their mental health and improving wellbeing.

Supported Self Help Practitioners (SSHPs) are trained to support individual clients via a range of resources, such as booklets, covering:

- Anxiety
- Depression
- Self-esteem
- Stress
- Feeling alone
- Managing anger
- Grief and loss

In the words of a former client:
“Supported Self Help has made me feel confident to cope with whatever life throws at me and has also helped me practice better coping strategies.”

We are now recruiting 1 Youth Supported Self Help Practitioner to offer our Supported Self Help Service to children and young people experiencing mild to moderate mental health and wellbeing needs. You will need to have exceptional communication skills to listen and respond sensitivity and with compassion to children and young people, many of whom will be reaching out for help and support to manage their mental health for the first time. Communication will be face to face, online and telephone contact, and you will be supported to identify safeguarding and other issues of concern.

In return: You will receive line management from our committed Trauma Informed Counselling Lead, independent clinical supervision, and peer support from a committed team of counsellors and Supported Self Help practitioners, as well as access to training and wellbeing support.

Our Supported Self Help Practitioners, work hard to ensure that the people we serve receive appropriate and timely access to our Supported Self Help Service in their time of need.

Our ambition is to ensure that anyone in need of life-changing, mental health support can access an effective, compassionate, and professional service from Cwm Taf Morgannwg Mind or a key partner from the NHS or other third sector providers.

**Key responsibilities**

Job specific responsibilities

1. To provide and effectively deliver a facilitated a supported self-help service and drop-in provision to be based within primary care and CAMHS settings.

2. To carry a case load of clients (children and young people) and to effectively manage all client contact (DNAs, appointment reminders, etc.).

3. To work closely with CAMHS in relation to managing a client caseload.

4. To ensure all elements of the Service Level Agreement, including data collection criteria, are met, alongside individual Key Performance Indicators (KPIs) e.g. attendance and recovery rates.

5. Accepting without bias, the issues raised by children/young people.

6. Helping children/young people to make decisions and choices regarding possible ways forward e.g. referring clients to other sources of help as appropriate, informing school of engagement with service.

7. To work with clients for a maximum of five sessions based on facilitated self-help.

8. Manage waiting lists for each setting.

9. With support of line manager, manage any feedback or issues/complaints.

10. To ensure that all client paperwork, including outcome monitoring forms, are accurately completed in order to evaluate the service and report back outcomes to funders.

11. To develop and evolve this role to meet the service specification requirements.

12. To promote/publicise the service and establish positive engagement from children and young people, as well as being involved in promoting general aspects of wellbeing.

13. To develop and maintain positive relationships with staff to promote the service and to encourage referrals.

15. To undertake these duties within a framework that recognises the diversity of clients and encourages equal opportunity for all.

16. To promote and implement Cwm Taf Morgannwg Mind’s policies.

17. To participate in supervision, appraisal procedures and training as agreed or directed.

18. To deliver all aspects of this role under the direction of your line manager.

19. To undertake such other duties as would be reasonably required for a post of this level of responsibility, as directed by line manager.

Expectations

1. To promote the concepts of wellbeing, early intervention and community engagement, ensuring that these underpin the direction of the organisation’s activities.

2. Assist in using and completing any office and team related information recording system.

3. Assist in information gathering, monitoring and evaluating processes.

4. Assist in undertaking talks and presentations, attend events and open days, produce publicity materials.

5. Assist in networking with other agencies to forge effective partnership work that is mutu

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