Workforce Management Lead

1 week ago

London, United Kingdom Heathrow Full time

People are at the heart of Heathrow. Not just the millions of passengers who travel, trade, shop, eat, connect and explore with us every year, but also the thousands of colleagues who go the extra mile to give every one of them the best airport service in the world. In the P eople team, we partner with people across our business to help to make Heathrow a place where everyone is accepted for who they are and can achieve their best.

We’re a community of human resources and health and safety professionals, encomp assing all aspects of HR and wellbeing. Whether your passion is in business partnering, reward, learning and development, or any other specialist area, you’ll be part of a team creating and delivering Heathrow’s innovative People Strategy. We are committed to being a truly inclusive organisation that represents the diversity of the local community at every level.

There’s no place like Heathrow - for the buzz, for the variety, for the sense of belonging and for the chance to go on a really fulfilling career jou rney. We’re passionate about our colleague s’ experience, making Heathrow a great place to work and creating careers, not just jobs.

Your contribution will be crucial in shaping the future of one of the world's busiest airports. You will be providing us with an ongoing accurate view of our workforce and capabilities that will help inform strategic workforce decisions.

The role is key in optimising our workforce planning controls and processes, as well as playing a vital role in understanding external workforce planning trends, including technologies and automation, and bringing best practices into how Heathrow performs this critical organisational effectiveness function. This role will also support the delivery of large-scale people change and organisational design/organisational effectiveness (OD/OE) programmes.
- Maintaining the organisation baseline - ensuring any changes are reflected and updated in the baseline.
- Evaluating workforce data to identify trends, patterns, and opportunities to help drive improvement in workforce management and embedding organisation baseline tools and processes and any enhancements, ensuring all stakeholders understand and perform their roles.
- Working collaboratively with HRBPs, Data Management and Reward to maintain the accuracy of changes, including regular review of contingent resources, secondments / maternity leave cover.
- Leading on improvements to workforce planning tools and processes, driving towards simplification and automation, and bringing in external trends and best practices to help influence our workforce management.
- Facilitating the change control process, ensuring the necessary information is provided to allow approval decision-making by the Head of OE/Director of OE/People Committee as appropriate.
- Supporting the planning of the management business planning (MBP) process - establishing the proper guidance, timeline and governance and facilitating the process to ensure MBP is well managed and aligned with Finance.
- Managing and maintaining Heathrow organisation charts in line with the organisation baseline, driving towards automation and simplification where possible.
- Proven HR analytical Excel and data skills, with established capability in data visualisation tools such as Power BI and an aptitude to understand specialist workforce management tools such as Orgvue.
- Demonstrable working knowledge of interpreting and presenting data in an engaging and meaningful way to various stakeholders, including senior leaders.
- Effective collaboration and communication skills and the ability to build relationships across the business and opportunities appropriately.
- A background in problem-solving and identifying opportunities to improve working methods. A project management mindset and the ability to manage multiple priorities and meet deadlines in a fast-paced change environment.

**Ideally, you will also have**:

- Previous experience in a Workforce Planning role.

LI-RH1

LI-Hybrid

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because th

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