Medical Receptionist Ravenscar Surgery

7 months ago

Redcar, United Kingdom ELM Alliance LTD Full time

**Medical Receptionist - General Practice**

**Salary: 11.44 per hour**

**Background**

ELM Alliance LTD (Eston, Langbaugh, Middlesbrough Alliance) is a GP Federation, established in 2016; wholly owned by the local GP Practices in Middlesbrough, Redcar and Cleveland. The organisation delivers primary care and community services by contract with the NHS CCG, Local Primary Care Networks and Local Authorities. In addition, we provide enablement and support to our members.

ELM was rated GOOD by the Care Quality Commission in the latest review in 2019.

Our ambitions include:

- Delivery of safe and effective services for patients and members.
- Reduce inequalities of healthcare, enable patients to have a longer and healthier life.
- Support and enable our members to deliver its targets and contractual requirements.
- Improve population health and wellbeing through a place based delivery.
- Growing in sustainability and service offer, through caring and well led approaches.

**Main purpose of the role**

In general, the post holder will be expected to undertake all of the normal duties and responsibilities associated with a Medical Receptionist working within General Practice Primary Care. The post-holder will support the GP and clinical staff through administration and organisational tasks, ensuring the highest standards of care for all registered and temporary patients including.

**Hours**:Part time, permanent, no more than 37.5 hours per week

**Location**:Ravenscar Surgery is located on the first floor of Redcar Primary Care Hospital. The hospital has complete disability access which includes disabled toilets and lifts to the first floor where Ravenscar Surgery is situated**.**

Working under the supervision of the Practice leadership and in collaboration with the rest of the practice team, the post-holder will make him/her-self available to undertake a variety of admiration and organisational duties as part of a team to deliver great patient service. This role takes the responsibility for the delivery of patient care, practice stock, consumables and health and wellbeing delivery.

**Responsibilities**
- Reporting to the Practice Leadership and supported by the ELM Head Office team, ensure that the service provided to patients meets the good standard of CQC through a cohesive and a team driven experience.
- Facilitates change in the health and wellbeing of patients through enabling patient access whilst directing them to the best service for their need.
- Able to document contemporaneous and accurate notes and coding into the clinical system.
- Works as part of the team to achieve good outcomes in; CQC, QOF, enhanced services and local improvement schemes.
- Ensures awareness of statutory and local procedures, including systems of referral, coding and summarising, processing requests and administration.
- Ability to recognise signs and symptoms of relating to safeguarding.
- Assessing problems presented opportunistically by patients, dealing with their admin and support needs.
- Ability to obtain and document informed consent, chaperoning, information, changes in circumstances (either verbal or written).
- Ensure infection control and cleaning guidelines are followed.
- Ability to monitor and manage maintenance of stock and equipment to include refrigeration and emergency equipment and the monitoring under CQC.
- Providing health education through direction to the right staff in the practice, other support such as pharmacy or leaflets and online approved guidance.
- Contribute a Medical Receptionist perspective to the practice development plan.
- Support the Practice governance agenda.
- Participating in the organisation of well person clinics and health promotion programmes.

**Core Areas**:

- Diary management/ booking of all appointments
- Liaising with all patients, visitors, consultants and users of the surgery.
- Responsible for incoming/outgoing post.
- Friendly and knowledgeable patient service of the highest standards, greeting all patients and create a pleasant and relaxed atmosphere for patients.
- Ensure reception and waiting areas are kept tidy and clean at all times.
- Obtain all patient details promptly and accurately and maintain accurate patient registration from database.
- Answer all telephone calls promptly.
- Book and manage all appointments, manage delays and conflicts between appointments
- To chaperone for patients.
- Scanning and coding of documents.
- Prescription management with the clinical staff and pharmacists.
- Participation in clinics, such as organisation of immunisations and vaccinations.
- Able to support the Manager in the finance, reporting and claims processes, ensuring entries are coded correctly.
- Working as a wider team across the PCN to support the covid response.
- Assisting with the setting up /closing up of the service including the setting up clinical rooms and ensuring that all clinical equipment trays have sufficient stocked for the full shift.
- Provision

  • Health Care Assistant

    6 months ago

    Redcar, United Kingdom ELM Alliance LTD Full time

    **The Nursing Team aims to**: 1. Act with integrity and complete confidentiality at all times 2. Provide patients with chronic diseases with excellent evidence based care 3. Provide a high standard of holistic evidence based care 4. Be courteous, approachable, friendly and accommodating 5. Be a patient centred service through shared decision making and good...

  • Medical Receptionist

    7 months ago

    Redcar, United Kingdom ZETLAND MEDICAL PRACTICE Full time

    **JOB DESCRIPTION JOB TITLE**: Receptionist SALARY: £10.72 p/h PRACTICE: Zetland Medical Practice LOCATION: Windy Hill Lane Marske and any other location requested by the practice HOURS OF WORK: full time, 30 min unpaid lunch and 2 x 15 min paid breaks, and staff may when appropriate be expected to work outside those hours or at weekends if opening times at...

  • Senior General Surgery Role

    2 weeks ago

    Redcar, Redcar and Cleveland, United Kingdom Pertemps Medical Professionals Full time

    Senior General Surgery Role:Pertemps Medical Professionals invites applications for a Senior General Surgery Role from experienced General Surgeons looking to take their career to the next level.This challenging and rewarding opportunity offers a competitive salary of £75+ per hour and the chance to work in a leading hospital in Yorkshire and the...

  • Medical Consultant

    1 week ago

    Redcar, Redcar and Cleveland, United Kingdom Pertemps Medical Professionals Full time

    Competitive Salary in Yorkshire and the HumberA highly rewarding opportunity for an Experienced Surgical professional to join our esteemed team at Pertemps Medical Professionals in the Yorkshire and the Humber region. This role comes with a competitive hourly pay rate of £75+ per hour, making it an attractive option for those seeking a lucrative career in...

  • General Surgeon Position

    2 weeks ago

    Redcar, Redcar and Cleveland, United Kingdom Pertemps Medical Professionals Full time

    Job Overview:Pertemps Medical Professionals is seeking an experienced General Surgeon to work in a leading hospital in Yorkshire and the Humber.This Senior General Surgery role offers a competitive salary of £75+ per hour, providing an excellent opportunity for medical professionals to develop their skills and expertise in general...

  • General Surgery Locum Opportunities

    2 weeks ago

    Redcar, Redcar and Cleveland, United Kingdom Pertemps Full time

    Benefits of Working with Pertemps Medical: • Competitive salary of £75+ per hour • One-on-one care and support from our industry-leading specialist recruiters • Support with appraisal and revalidation process • CPD accredited training opportunities • Opportunity to work with one of the largest hospitals in the UKIn this exciting new role, you will...

  • Medical Recruitment Specialist

    2 weeks ago

    Redcar, Redcar and Cleveland, United Kingdom Pertemps Full time

    Pertemps Medical is seeking an experienced General Surgery StR Higher to work with our client in Scotland. This role offers a competitive salary of £75+ per hour and the opportunity to work with one of the industry's leading specialist recruitment consultants. Our consultants proactively seek out the perfect job, catering to your exact requirements.As a...

  • Experienced Surgical Care Specialist

    2 weeks ago

    Redcar, Redcar and Cleveland, United Kingdom Pertemps Medical Professionals Full time

    Job Summary:We are recruiting an Experienced Surgical Care Specialist to join our team at Pertemps Medical Professionals. This exciting opportunity involves working as a General Surgeon in a leading hospital in Yorkshire and the Humber.The ideal candidate will have a strong track record of providing high-quality patient care, excellent communication skills,...

  • Surgical Specialist

    1 week ago

    Redcar, Redcar and Cleveland, United Kingdom Pertemps Medical Professionals Full time

    General Surgery StR Higher OpportunityWe are seeking a skilled Experienced Surgical professional to join our client in the Yorkshire and the Humber area. This role offers a competitive salary of £75+ per hour, providing an excellent earning potential for the right candidate. The successful applicant will possess strong general surgery skills, relevant...

  • Medical Administrator

    8 months ago

    Redcar, United Kingdom The Green House Surgery Full time

    Ability to use initiative. Satisfactory operation of administration systems. Satisfactory operation of clinical and appointments systems. Effective communication skills Key tasks: Computer data input Handling queries (with patients and other agencies) on the telephone and in person Verbal and written communication with others Working with protocols Medical...

  • General Practitioner

    1 week ago

    Redcar, Redcar and Cleveland, United Kingdom Pertemps Medical Professionals Full time

    Surgeons Wanted: Competitive Pay RatesPertemps Medical Professionals is currently seeking highly skilled Experienced Surgical professionals to join our client in the Yorkshire and the Humber area. This role offers a competitive salary of £75+ per hour, making it an attractive option for those seeking a lucrative career in medical consulting. The successful...

  • Medical Sales Consultant

    2 weeks ago

    Redcar, Redcar and Cleveland, United Kingdom Philips International Full time

    Improve Healthcare Outcomes as a Medical Sales ConsultantEstimated Salary: £55,000 - £65,000 per annumThis role requires an experienced Sales and Technology expert to join our team in the Midlands/Yorkshire/Northern area of England. As a Medical Sales Consultant, you will provide technical expertise through sales presentations, product/solutions...

  • Medical Administrator

    8 months ago

    Redcar, United Kingdom The Green House Surgery Full time

    Working effectively with protocols Observing legal and organisational requirements (e.g. patient confidentiality) Demonstrating a satisfactory standard of computer literacy and competence Ability to work independently and with teams. Ability to use initiative. Satisfactory operation of administration systems. Satisfactory operation of clinical and...

  • Medical Director Anaesthetics

    6 days ago

    Redcar, Redcar and Cleveland, United Kingdom One Health Group Full time

    Job Summary:We are seeking a highly skilled and experienced anaesthetist to join our team at One Health Group. This is a full-time employed position offering the opportunity to work in a range of independent sector hospitals.The successful applicant will be subject to practicing privileges at each hospital and will be required to travel between...

  • Interventional X-ray Sales Professional

    1 month ago

    Redcar, Redcar and Cleveland, United Kingdom Philips International Full time

    About the OpportunityWe are seeking an Interventional X-ray Sales Professional to join our Sales team in the Midlands/Yorkshire/Northern area of England. This is an exciting opportunity to work with leading-edge medical technology and contribute to the success of our company.About the RoleYou will be responsible for promoting mobile surgery products during...

  • Senior Anaesthesia Specialist

    6 days ago

    Redcar, Redcar and Cleveland, United Kingdom One Health Group Full time

    Senior Anaesthesia Specialists are required to join our dynamic team of healthcare professionals at One Health Group. As a key member of our team, you will be responsible for providing high-quality anaesthetic services to patients undergoing elective surgery.Your primary focus will be on delivering exceptional patient care while collaborating closely with...

  • Surgical Consultant Position

    2 weeks ago

    Redcar, Redcar and Cleveland, United Kingdom Pertemps Full time

    About the Role: We are seeking an experienced General Surgery StR Higher to join our team in Scotland. As a key member of our client's team, you will be responsible for delivering high-quality medical services. The successful candidate will have the opportunity to work with one of the industry's leading specialist recruitment consultants and benefit from a...

  • Staff Nurse Ward/Day Unit

    2 months ago

    Redcar, United Kingdom Ramsay Health Care Clinical Full time

    Job Description Staff Nurse – Ward/Day UnitTees Valley Hospital | 37.5 Hours The roleAt Ramsay Health Care UK, we know our people are our most important asset. Join us as a Staff Nurse on our Ward, Day Unit and Admissions team, and together, you’ll deliver the highest quality clinical outcomes in an environment where you’ll have ‘more time to...

  • Registered Nurse Outpatients and Pre Assessment

    4 weeks ago

    Redcar, United Kingdom CV-Library Full time

    Job Description Staff Nurse – Pre Assessment & Outpatients  Tees Valley Hospital Part Time - 26 hours We have an opportunity for a Staff Nurse to join our Outpatient and Pre Assessment team in Tees Valley Hospital, Middlesbrough. The Role Working as part of the Outpatient & Pre Assessment Team to provide a high standard of efficient,...

  • Registered Nurse Outpatients and Pre Assessment

    2 months ago

    Redcar, United Kingdom Ramsay Health Care Clinical Full time

    Job DescriptionStaff Nurse – Pre Assessment & Outpatients We have an opportunity for a Staff Nurse to join our Outpatient and Pre Assessment team in Tees Valley Hospital, Middlesbrough.The RoleWorking as part of the Outpatient & Pre Assessment Team to provide a high standard of efficient, individualised patient care.  Working autonomously and with the...