Health Care Assistant

6 months ago

Redcar, United Kingdom ELM Alliance LTD Full time

**The Nursing Team aims to**: 1. Act with integrity and complete confidentiality at all times 2. Provide patients with chronic diseases with excellent evidence based care 3. Provide a high standard of holistic evidence based care 4.

Be courteous, approachable, friendly and accommodating 5. Be a patient centred service through shared decision making and good communication 6. Involve the wider Multi
- Disciplinary Team as appropriate to patient needs 7. Promote continuity of care as far as possible 8.

Treat all patients, carers and colleagues with dignity and respect 9. Maintain high quality care through engaging in continuous learning and training 10.Monitor and audit services to ensure service improvement. Professional Conduct At Ravenscar Surgery, staff are required to dress appropriately for their role. Administrative staff will be provided with a uniform whilst clinical staff must dress in accordance with their role.

Primary Responsibilities The following are the core responsibilities of the healthcare assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Undertake new patient health checks b. Support the practice nurse with health promotion programmes c.

Carry out baseline observations such as pulse oximitery, blood pressure, temperature, pulse rate, recording findings accurately d. Undertake wound care, dressings and other clinical tasks as required e. Carry out BMI checks as directed f. Act as a chaperone as required g.

Undertake venepuncture h. Carry out ECGs i. Ensure specimens are recorded and ready for onward transportation j. Provide support during minor operations as required k.

Ensure all clinical rooms are adequately stocked and prepared for each session l. Ensure fridges are cleaned routinely in accordance with extant guidance m. Ensure clinical waste sharps bins are replaced in accordance with the practice IPC policy n. Deliver opportunistic health promotion where appropriate o.

Deliver vaccinations after training Secondary Responsibilities In addition to the primary responsibilities, the healthcare assistant may be requested to: a. Participate in practice audit as directed by the aduit lead b. Participate in local initiatives to enhance service delivery and patient care c. Support and participate in shared learning within the practice d.

Complete opening and closing procedures in accordance with the duty rota The person specification for this role is detailed overleaf. Person Specification Healthcare Assistant Qualifications Essential Desirable Healthcare qualification (level 2 or 3) or working towards gaining equivalent level Phlebotomy certification Experience Essential Desirable Experience of working in a primary care environment Experience of working with the general public Experience of working in a healthcare setting Clinical Knowledge & Skills Essential Desirable Wound Care / Removal of sutures & staples ECGs Venepuncture New patient medicals inc. Height, weight, BP, Pulse Chaperone procedure Spirometry Ability to record accurate clinical notes Skills Essential Desirable Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook System one user skills Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Personal Qualities Essential Desirable Polite and confident Flexible and cooperative Motivated Problem solver with the ability to process information accurately and effectively, interpreting data as required High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure / in stressful situations Effectively able to communicate and understand the needs of the patient Commitment to ongoing professional development Effectively utilises resources Punctual and committed to supporting the team effort Other requirements Essential Desirable Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Occupational Health Clearance

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