Customer Advisor

5 months ago

Wolverhampton, United Kingdom Pavers Full time

**Are you passionate about achieving sales targets and finding just the right products for customers?**

**Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?**

**Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?**

We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.

You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work

**We have a part time Customer Advisor opportunity to join our Pavers team in Shipley on a 12 hours over 3 days per week contract.**

You’ll need good availability as the role will include a mixture of weekend and weekday working.

**Pay, Hours & Benefits for our Customer Advisor**

£11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour)

Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour)
- Generous Staff Discount scheme, some of which can be shared with your family and friends
- Holiday Entitlement which increases with service.
- Company Contribution Pension
- Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
- Access to wellbeing and financial support through RetailTRUST

**Day to Day responsibilities as our Customer Advisor**
- Deliver exceptional customer service
- Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
- Be self-aware, being able to question, learn, and take responsibility for yourself
- Be a team player, maintaining a friendly, engaging, and positive attitude
- Support the maintenance of store standards, product placements and stockroom

**About Us**

We are a successful, highly profitable, family run business which has been trading for over 50 years. We have over 190 stores across the UK and Ireland and own the Jones Bootmaker and Herring Shoes brands.

We always try and do the right thing by our people and in 2021 were recognised as one of the Top 10 Retailers in the country by Best Companies.

In 2021 we became the first major retailer to achieve Carbon Neutral status and since 2018 we have donated over £2.2m to the Pavers Foundation, providing grants for important causes in the areas of health, education, and community.

We provide great jobs in a supportive family environment for our people. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers.

  • Customer Services Advisor

    5 months ago

    Wolverhampton, United Kingdom Bromford Full time

    **The vacancy** Are you passionate about providing a great customer experience? Do you enjoy building relationships with people and finding creative solutions to problems? If so, you belong at Bromford! We are on the lookout for new customer service advisors to join our contact team. The team are responsible for handling a wide variety of calls and digital...

  • Customer Services Advisor

    6 months ago

    Wolverhampton, United Kingdom Bromford Full time

    Are you passionate about providing a great customer experience? Do you enjoy building relationships with people and finding creative solutions to problems? If so, you belong at Bromford! We are on the lookout for new customer service advisors to join our contact team. The team are responsible for handling a wide variety of calls and digital contacts, from...

  • Customer Advisor

    5 months ago

    Wolverhampton, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts/Stock Flow** **Part time - 12 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Wolverhampton** We believe anyone can improve their home to make life better. Every day, we give our millions of...

  • Customer Service Advisor

    5 months ago

    Wolverhampton, United Kingdom Pybus Recruitment Full time

    **Job Title: Customer Service Advisor** **Location: Wolverhampton** **Salary: Up to £26,000 basic + Bonus (OTE Up to £30,000) + lots of company benefits** **Working Hours: Monday to Friday, 8:00 am - 4:30 pm, 40 hours per week.** **Permanent and Full Time** **About the Job**: As a Customer Service Advisor, you will play a crucial role in managing our...

  • Customer Service Advisor

    1 week ago

    Wolverhampton, United Kingdom Pertemps Wolverhampton Commercial Full time

    We are looking for a dedicated and enthusiastic Customer Service Advisor to join our Client in Wolverhampton.We are seeking a personable and proactive Customer Service Advisor to handle customer inquiries delivering the best possible service. Key Responsibilities:Respond to customer inquiries via phone and...

  • Customer Success Advisor

    7 days ago

    Wolverhampton, Wolverhampton, United Kingdom TTEC Full time

    Job SummaryWe're seeking an experienced Customer Success Advisor to join our team at TTEC in Athens, Greece.As a Customer Success Advisor you'll play a crucial role in ensuring our customers receive outstanding support throughout their journey with us.Responsibilities:Provide exceptional customer serviceOnboard customers to client softwareIdentify and...

  • Customer Service Advisor

    1 month ago

    Wolverhampton, United Kingdom Pertemps Bond Full time

    We are looking for a dedicated and enthusiastic Customer Service Advisor to join our Client in Wolverhampton.We are seeking a personable and proactive Customer Service Advisor to handle customer inquiries delivering the best possible service. Key Responsibilities:Respond to customer inquiries via phone and...

  • Customer Experience Advisor

    2 months ago

    Wolverhampton, Wolverhampton, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Wolverhampton, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...

  • Customer Service Advisor

    6 months ago

    Wolverhampton, United Kingdom SENAPT Full time

    **Energy Customer Care Advisor required (immediate start available)** **Hours**: Full Time, Monday - Friday **Location**: Wolverhampton/Office based **Salary**: £22,000 -£24,000 - **Are you hard-working, organised, and personable, with a passion for working in a people-focused environment?**_ - **Do you want to develop your career in an organisation...

  • Customer Service Advisor

    1 month ago

    Wolverhampton, United Kingdom CV-Library Full time

    We are looking for a dedicated and enthusiastic Customer Service Advisor to join our Client in Wolverhampton. We are seeking a personable and proactive Customer Service Advisor to handle customer inquiries delivering the...

  • Customer Service Advisor

    5 months ago

    Wolverhampton, United Kingdom Mg accident repair centre Full time

    **Job description** We are looking to appoint an experienced **Customer Service Advisor** to join the team, front of house, in our main reception. This role will be responsible for handling claims from FNOL (first notification of loss) through to completion and handover of the vehicle. Key responsibilities will include the accurate processing of...

  • Customer Service Advisor

    6 days ago

    Wolverhampton, United Kingdom HAYS Full time

    Customer Service Advisor, Permanent and Full-Time, Office based, Wolverhampton, £24,000 per annum Your new company A reputable, rapidly-growing business based in the south of Wolverhampton is looking for an additional member of staff to join their sales team as a Customer Service Advisor.Your new role Answering general customer enquiriesProcessing customer...

  • Customer Service Advisor

    1 week ago

    Wolverhampton, United Kingdom HAYS Full time

    Customer Service Advisor, Permanent and Full-Time, Office based, Wolverhampton, £24,000 per annum Your new company A reputable, rapidly-growing business based in the south of Wolverhampton is looking for an additional member of staff to join their sales team as a Customer Service Advisor.Your new role Answering general customer enquiriesProcessing...

  • Christmas Customer Advisor

    5 months ago

    Wolverhampton, United Kingdom Boots Full time

    Summary Job Reference: - 218462BR Wolverhampton, Dudley Street Fixed Term We are now recruiting Christmas Customer Advisors for our 40-42 Dudley Street Wolverhampton West Midlands store. The exact shift patterns will be discussed at interview **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether...

  • Customer Service Advisor

    6 months ago

    Wolverhampton, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Customer Service Advisor required in Wolverhampton** - ** Basic: £23,000 plus the opportunity to earn a bonus!**: - ** Working Hours: Monday to Friday (8am - 5pm), no weekend work**: - ** PLUS access to plenty company benefits!!!** This position is a chance to join a leading accident repair group. Our client a large multi-site automotive accident...

  • Customer Service Advisor

    6 months ago

    Wolverhampton, United Kingdom Tyman UK & Ireland Full time

    **Customer Service Advisor** **Location: Wolverhampton (i54)** We are seeking a Customer Service Advisor to join ERA and explore the needs of our customers and provide solutions from our product offerings. This position is a customer focused role, meaning you will need to be great on the telephone and have a confident and helpful manner. Full training...

  • Temporary Customer Service Advisor

    7 months ago

    Wolverhampton, United Kingdom Page Personnel Full time

    Working for a great organisation with a fantastic reputation - Immediate start **About Our Client**: Our client is a specialise within pensions and they are looking for an experienced Temporary Customer Service Advisor to join their team on a temporary basis in their Wolverhampton office. This role would be perfect for someone who is immediately...

  • Christmas Customer Advisor

    6 months ago

    Wolverhampton, United Kingdom Boots Full time

    Summary Job Reference: - 219602BR Wolverhampton, Bentley Bridge Retail Park Fixed Term We are now recruiting Christmas Customer Advisors for our Bentley Bridge Retail Park store. This is a fantastic opportunity to work on our Fragrance Counter. The exact shift patterns will be discussed at interview Available shift patterns: Friday and Saturday 7.5hrs...

  • Customer Services Advisor

    6 months ago

    Wolverhampton, United Kingdom Collection 4 Clothes Full time

    Job: Customer Service Advisor Hours: 12PM - 5PM Monday - Friday. 25 hours a week Location: Wolverhampton Office WV2 4XA Applicants must have good written and spoken English, flexible, good communication skills, Good IT knowledge (Excel, Word). **Job Type**: Part-time **Salary**: £10.00-£11.00 per hour Expected hours: 25 per week **Benefits**: -...

  • Customer Service Advisor

    6 months ago

    Wolverhampton, United Kingdom Wiggle Ltd Full time

    **WiggleCRC are recruiting for a Customer Service Advisor in our Wolverhampton Office!** Live your Passion - succeed together We are driven by our winning teams who value the unique strengths we each bring. Whether you’re a beginner or an expert, a people manager or technical specialist, we have a place for you. We are all in and we win as one - there...