Customer Services Advisor
6 months ago
Are you passionate about providing a great customer experience? Do you enjoy building relationships with people and finding creative solutions to problems? If so, you belong at Bromford
We are on the lookout for new customer service advisors to join our contact team. The team are responsible for handling a wide variety of calls and digital contacts, from emergency problems in the home to repairs, questions on benefits or rent. You’ll be managing a heavy volume of calls with some difficult conversations, but ultimately the job is working with people in resolving issues together or sign posting them to those who can help further.
We want someone who naturally looks to help others. Someone who can independently think around a problem or work collaboratively with other departments. Coming up with solutions whilst delivering the best customer experience possible.
As a customer services advisor you will need to be friendly and approachable, whilst bold enough to make decisions and take action to improve the lives of our tenants.
It is a vital role, and is essential in helping us provide safe, secure and warm homes to over 100,000 people. More than that, it’s about building trust, developing relationships and enabling people to achieve more and build a brighter future for themselves.
**These roles are permanent and full time. You’ll work between 8am - 6pm on a rota basis, Monday to Friday. This is a phone-based role with a combination of home and office working (after training) from our Wolverhampton office, WV10 6AU.**
**What do you need?**
- Previous contact centre experience is beneficial, however not essential
- A can-do attitude and a real desire to help our customers
- Strong IT skills
- A good eye for detail and numerical skills
- Resilience. Things rarely stand still at Bromford so you need to be someone who embraces change and can bounce back after dealing with challenging conversations
- Ability to work in a fast-paced, ever-changing environment
If you have previous experience as a customer service advisor, call centre advisor, customer support advisor, customer telephone advisor, or something else similar, it would be great to hear from you.
-
Customer Services Advisor
5 months ago
Wolverhampton, United Kingdom Bromford Full time**The vacancy** Are you passionate about providing a great customer experience? Do you enjoy building relationships with people and finding creative solutions to problems? If so, you belong at Bromford! We are on the lookout for new customer service advisors to join our contact team. The team are responsible for handling a wide variety of calls and digital...
-
Customer Service Advisor
5 months ago
Wolverhampton, United Kingdom Pybus Recruitment Full time**Job Title: Customer Service Advisor** **Location: Wolverhampton** **Salary: Up to £26,000 basic + Bonus (OTE Up to £30,000) + lots of company benefits** **Working Hours: Monday to Friday, 8:00 am - 4:30 pm, 40 hours per week.** **Permanent and Full Time** **About the Job**: As a Customer Service Advisor, you will play a crucial role in managing our...
-
Customer Service Advisor
7 days ago
Wolverhampton, United Kingdom Pertemps Wolverhampton Commercial Full timeWe are looking for a dedicated and enthusiastic Customer Service Advisor to join our Client in Wolverhampton.We are seeking a personable and proactive Customer Service Advisor to handle customer inquiries delivering the best possible service. Key Responsibilities:Respond to customer inquiries via phone and...
-
Customer Service Advisor
1 month ago
Wolverhampton, United Kingdom Pertemps Bond Full timeWe are looking for a dedicated and enthusiastic Customer Service Advisor to join our Client in Wolverhampton.We are seeking a personable and proactive Customer Service Advisor to handle customer inquiries delivering the best possible service. Key Responsibilities:Respond to customer inquiries via phone and...
-
Customer Service Advisor
6 months ago
Wolverhampton, United Kingdom SENAPT Full time**Energy Customer Care Advisor required (immediate start available)** **Hours**: Full Time, Monday - Friday **Location**: Wolverhampton/Office based **Salary**: £22,000 -£24,000 - **Are you hard-working, organised, and personable, with a passion for working in a people-focused environment?**_ - **Do you want to develop your career in an organisation...
-
Customer Service Advisor
1 month ago
Wolverhampton, United Kingdom CV-Library Full timeWe are looking for a dedicated and enthusiastic Customer Service Advisor to join our Client in Wolverhampton. We are seeking a personable and proactive Customer Service Advisor to handle customer inquiries delivering the...
-
Customer Service Advisor
5 months ago
Wolverhampton, United Kingdom Mg accident repair centre Full time**Job description** We are looking to appoint an experienced **Customer Service Advisor** to join the team, front of house, in our main reception. This role will be responsible for handling claims from FNOL (first notification of loss) through to completion and handover of the vehicle. Key responsibilities will include the accurate processing of...
-
Customer Service Advisor
4 days ago
Wolverhampton, United Kingdom HAYS Full timeCustomer Service Advisor, Permanent and Full-Time, Office based, Wolverhampton, £24,000 per annum Your new company A reputable, rapidly-growing business based in the south of Wolverhampton is looking for an additional member of staff to join their sales team as a Customer Service Advisor.Your new role Answering general customer enquiriesProcessing customer...
-
Customer Service Advisor
7 days ago
Wolverhampton, United Kingdom HAYS Full timeCustomer Service Advisor, Permanent and Full-Time, Office based, Wolverhampton, £24,000 per annum Your new company A reputable, rapidly-growing business based in the south of Wolverhampton is looking for an additional member of staff to join their sales team as a Customer Service Advisor.Your new role Answering general customer enquiriesProcessing...
-
Customer Service Advisor
6 months ago
Wolverhampton, United Kingdom Barclays Full time**Customer Service Advisor** **Wolverhampton** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...
-
Customer Service Advisor
6 months ago
Wolverhampton, United Kingdom Perfect Placement Automotive Recruitment Full time**Customer Service Advisor required in Wolverhampton** - ** Basic: £23,000 plus the opportunity to earn a bonus!**: - ** Working Hours: Monday to Friday (8am - 5pm), no weekend work**: - ** PLUS access to plenty company benefits!!!** This position is a chance to join a leading accident repair group. Our client a large multi-site automotive accident...
-
Customer Service Advisor
6 months ago
Wolverhampton, United Kingdom Tyman UK & Ireland Full time**Customer Service Advisor** **Location: Wolverhampton (i54)** We are seeking a Customer Service Advisor to join ERA and explore the needs of our customers and provide solutions from our product offerings. This position is a customer focused role, meaning you will need to be great on the telephone and have a confident and helpful manner. Full training...
-
Temporary Customer Service Advisor
7 months ago
Wolverhampton, United Kingdom Page Personnel Full timeWorking for a great organisation with a fantastic reputation - Immediate start **About Our Client**: Our client is a specialise within pensions and they are looking for an experienced Temporary Customer Service Advisor to join their team on a temporary basis in their Wolverhampton office. This role would be perfect for someone who is immediately...
-
Customer Services Advisor
6 months ago
Wolverhampton, United Kingdom Collection 4 Clothes Full timeJob: Customer Service Advisor Hours: 12PM - 5PM Monday - Friday. 25 hours a week Location: Wolverhampton Office WV2 4XA Applicants must have good written and spoken English, flexible, good communication skills, Good IT knowledge (Excel, Word). **Job Type**: Part-time **Salary**: £10.00-£11.00 per hour Expected hours: 25 per week **Benefits**: -...
-
Customer Service Advisor
6 months ago
Wolverhampton, United Kingdom Wiggle Ltd Full time**WiggleCRC are recruiting for a Customer Service Advisor in our Wolverhampton Office!** Live your Passion - succeed together We are driven by our winning teams who value the unique strengths we each bring. Whether you’re a beginner or an expert, a people manager or technical specialist, we have a place for you. We are all in and we win as one - there...
-
Service Advisor
5 months ago
Wolverhampton, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Vauxhall Wolverhmapton** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...
-
Service Advisor
5 months ago
Wolverhampton, United Kingdom Pendragon Full time**Service Advisor** **Stratstone Porsche Wolverhampton** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Customer Advisor
6 months ago
Wolverhampton, United Kingdom Pavers Full timeWe have a part time Customer Advisor opportunity to join our Pavers team in Bridgnorth Garden Centre, Shipley-Wolverhampton on a 12 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and...
-
Service Advisor
4 weeks ago
Wolverhampton, Wolverhampton, United Kingdom Jardine Motors Group Full timeOverview of the Service Advisor RoleWe are seeking a skilled Service Advisor to join our team at Stratstone. As a Service Advisor, you will play a critical role in delivering a premium level of service to our customers.Your Key ResponsibilitiesBuild and nurture relationships with customers to understand their needs and wants.Act as the vital link between...
-
Service Advisor
6 months ago
Wolverhampton, United Kingdom Stratstone Porsche Full time**Service Advisor** **Stratstone Porsche Wolverhampton** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...