Customer Service Advisor
2 days ago
Customer Service Advisor
Location: Pendeford Business Park, Wolverhampton
Work from home upon completion of the training period
Training location: Pendeford Business Park, Wolverhampton
Pay Rate : £10.58 per hour (up to £15.87 per hour with overtime rates)
Working patterns: 5/7 days per week (between 9am and 7pm) 35 hour working week
Temporary role (ongoing basis) with a likelihood to be made permanent in the future
Pertemps are recruiting on behalf of Lloyds Banking Group seeking Customer Service Advisors within their telephone banking departments.
Lloyds Banking Group are committed to supporting customers, communities and businesses and have been doing so for over 320 years.
If you are looking for a new role to gain fantastic experience, be provided full training and would like to work for one of the UK's leading banks as a Customer Service Advisor then this is the role for you No experience is necessary as full training willbe provided.
As a Customer Service Advisor you will be using your excellent customer service skills to be the first points of contact for Lloyds Banking Group customers, dealing with inbound calls or helping customers resolve issues either via the telephone or Webchat.
WHAT'S IN IT FOR YOU?
Opportunity to work from home upon completion of training period and following the performance review.
35 hour working weeks
Potential to go permanent in this position
A full comprehensive training and coaching package
Potential for overtime opportunities (with great overtime pay rates)
Potential for future pay progression (length of service and competency based)
Bonus scheme available
The opportunity to work with some of the most influential and experienced managers in the banking industry
Generous holiday allowance
Opportunity to gain great Customer Service and Administration experience (full training provided)
KEY RESPONSIBILITIES:
Manage inbound customer calls relating to their accounts and products, keeping it simple and making it easier to do business
Complete telephony, digital and admin based tasks to service customer queries
Take ownership of customer problems, solving them at first point of contact and escalate when required
Take ownership of personal development and training, through regular review of performance against business objectives, and take responsibility for self-development
Personally contribute to an environment where colleagues want to work and customers feel valued
Attention to detail is key, as is the ability to keep a focus on customer outcomes.
SKILLS/EXPERIENCE:
Previous customer service experience beneficial but not essential
A great attitude towards providing an excellent level of customer service which exceeds customer expectations
Good communication - oral and written
Ability to adapt to change while embracing new ideas
Embrace 'in the moment' coaching to develop your skills and knowledge
Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines
A good understanding of IT/ Computers
Please note that it is a mandatory requirement to complete pre-employment checks including, but not limited to, a CREDIT CHECK and DBS check in order to be considered for this work assignment.
-
Customer Services Advisor
5 hours ago
Wolverhampton, United Kingdom Bromford Full timeAre you passionate about providing a great customer experience? Do you enjoy building relationships with people and finding creative solutions to problems? If so, you belong at Bromford! We are on the lookout for new customer service advisors to join our contact team. The team are responsible for handling a wide variety of calls and digital contacts, from...
-
Customer Services Advisor
7 months ago
Wolverhampton, United Kingdom Bromford Full time**The vacancy** Are you passionate about providing a great customer experience? Do you enjoy building relationships with people and finding creative solutions to problems? If so, you belong at Bromford! We are on the lookout for new customer service advisors to join our contact team. The team are responsible for handling a wide variety of calls and digital...
-
Customer Services Advisor
7 months ago
Wolverhampton, United Kingdom Bromford Full timeAre you passionate about providing a great customer experience? Do you enjoy building relationships with people and finding creative solutions to problems? If so, you belong at Bromford! We are on the lookout for new customer service advisors to join our contact team. The team are responsible for handling a wide variety of calls and digital contacts, from...
-
Customer Service Advisor
6 months ago
Wolverhampton, United Kingdom Pybus Recruitment Full time**Job Title: Customer Service Advisor** **Location: Wolverhampton** **Salary: Up to £26,000 basic + Bonus (OTE Up to £30,000) + lots of company benefits** **Working Hours: Monday to Friday, 8:00 am - 4:30 pm, 40 hours per week.** **Permanent and Full Time** **About the Job**: As a Customer Service Advisor, you will play a crucial role in managing our...
-
Customer Service Advisor
4 days ago
Wolverhampton, United Kingdom Star Employment Services Full time**About the Company** - Expert commercial vehicle repair and refurbishment business with over 35 years of experience and knowledge. - Triple figure staff numbers situated across multiple UK sites. **Duties of Customer Service Advisor** - Meet & greet customers arriving on site and complete the necessary documentation. - Contact 3rd party suppliers when...
-
Customer Service Advisor
2 days ago
Wolverhampton, United Kingdom Wolverhampton Commercial Full time**Customer Service Advisor** **Permanent** **Wolverhampton** **£20,000 - £22,000 per annum** **Full-Time, 8:30am - 5:00pm Monday to Friday** Due to continued growth, we are looking for a Customer Service Advisor to join our client in Bilston, Wolverhampton. You will be joining a lovely team in a fantastic location. **Main duties and responsibilities**: -...
-
Customer Service Advisor
2 days ago
Wolverhampton, United Kingdom Pertemps Lloyds Full timeCustomer Service Advisor Location: Pendeford Business Park, Wolverhampton Opportunity to work from home upon completion of the training period Training location: Pendeford Business Park, Wolverhampton Pay Rate : £10.60 per hour (up to £15.87 per hour with overtime rates) Working patterns: Monday to Sunday between 7am to 11pm (shift pattern 5 days out of...
-
Customer Service Advisor
2 days ago
Wolverhampton, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer Service Advisor, 8hr Shifts, Full-time, Permanent, £20,000-£23,000 per annum, Albrighton WV7, Hybrid **Your new company** Hays Business Support are working with a private sector organisation based in Albrighton. They are looking for a Customer Service Advisor to support the current team. This is a full time, permanent position and is between...
-
Customer Service Advisor
7 months ago
Wolverhampton, United Kingdom SENAPT Full time**Energy Customer Care Advisor required (immediate start available)** **Hours**: Full Time, Monday - Friday **Location**: Wolverhampton/Office based **Salary**: £22,000 -£24,000 - **Are you hard-working, organised, and personable, with a passion for working in a people-focused environment?**_ - **Do you want to develop your career in an organisation...
-
Customer Service Advisor
5 hours ago
Wolverhampton, United Kingdom BES - Goole Full timeBailey Employment Services are recruiting on behalf of Lloyds Banking Group Pendeford. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their team. **As a Customer Service...
-
Customer Service Advisor
5 hours ago
Wolverhampton, United Kingdom BES - Goole Full timeBailey Employment Services are recruiting on behalf of Lloyds Banking Group Pendeford. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their team. **As a Customer Service...
-
Customer Service Advisor
7 months ago
Wolverhampton, United Kingdom Mg accident repair centre Full time**Job description** We are looking to appoint an experienced **Customer Service Advisor** to join the team, front of house, in our main reception. This role will be responsible for handling claims from FNOL (first notification of loss) through to completion and handover of the vehicle. Key responsibilities will include the accurate processing of...
-
Customer Service Advisor
2 days ago
Wolverhampton, United Kingdom Barclays Full time**Customer Service Advisor-Branch** **Wolverhampton** **£23,300 per annum + Excellent Benefits** **Rotating between 7am-11pm Monday to Sunday** As a Barclays Customer Service Advisor, you will be accountable for serving the more complex needs of our customers and clients with a focus on achieving the best outcomes for them. For this role, you must have...
-
Customer Service Advisor
5 hours ago
Wolverhampton, United Kingdom BES - Goole Full timeBailey Employment Services are currently recruiting for Lloyds Banking Group in Pendeford. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their team. **As a Customer Service...
-
Customer Service Advisor
8 hours ago
Wolverhampton, United Kingdom Blue Arrow Full timeWe are looking for Customer Service Advisor's to work with one of the UK's largest banks based in Wolverhampton, WV9 5HA, an organisation known for putting their customers at the heart of everything they do. Role: Customer Service Advisor Location: Pendeford Business Park, Wolverhampton, WV9 5HA **Salary**: £10.60 per hour Hours: Full time, 35 hours,...
-
Customer Service Advisor
7 months ago
Wolverhampton, United Kingdom Perfect Placement Automotive Recruitment Full time**Customer Service Advisor required in Wolverhampton** - ** Basic: £23,000 plus the opportunity to earn a bonus!**: - ** Working Hours: Monday to Friday (8am - 5pm), no weekend work**: - ** PLUS access to plenty company benefits!!!** This position is a chance to join a leading accident repair group. Our client a large multi-site automotive accident...
-
Customer Service Advisor
7 months ago
Wolverhampton, United Kingdom Tyman UK & Ireland Full time**Customer Service Advisor** **Location: Wolverhampton (i54)** We are seeking a Customer Service Advisor to join ERA and explore the needs of our customers and provide solutions from our product offerings. This position is a customer focused role, meaning you will need to be great on the telephone and have a confident and helpful manner. Full training...
-
Temporary Customer Service Advisor
8 months ago
Wolverhampton, United Kingdom Page Personnel Full timeWorking for a great organisation with a fantastic reputation - Immediate start **About Our Client**: Our client is a specialise within pensions and they are looking for an experienced Temporary Customer Service Advisor to join their team on a temporary basis in their Wolverhampton office. This role would be perfect for someone who is immediately...
-
Customer Service Advisor
2 days ago
Wolverhampton, United Kingdom Elwood Recruitment Full timeElwood Recruitment are seeking Customer Service Advisors for our client in Wolverhampton. This is a fast growing business with plenty of opportunity to move upward as the company grows. What skills do you need/Essential Requirements. - A must do attitude - Fast Learner - Multi tasking - Strong IT Literacy - High Personal Standards - Fantastic...
-
Customer Service Advisor
7 hours ago
Wolverhampton, United Kingdom Elwood Recruitment Full timeElwood Recruitment are seeking Customer Service Advisors for our client in Wolverhampton. This is a fast growing business with plenty of opportunity to move upward as the company grows. What skills do you need/Essential Requirements. - A must do attitude - Fast Learner - Multi tasking - Strong IT Literacy - High Personal Standards - Fantastic...