Technical Assistant
6 months ago
Here at Fresh Produce Partners we pride ourselves on the way we do business and understand that we are successful because of our people. It's an exciting time for us as we are developing and growing as a business so now is the perfect time to join us We also offer fantastic benefits and a competitive salary,
As such we are looking for a **Technical Assistant** to join our team based in Kings Hill.
Our Technical Assistants support the Commercial and Procurement Team to maintain relationships between our growers, pickers and packers, ensuring we can meet our customers demands.
**Some of the role objectives are**:
- Ensure an ongoing dialogue with suppliers and the commercial team to ensure their awareness of supply and issues,communicating these as appropriate to the commercial team and customer.
- Ensure that any compromise in product quality are effectively communicated to the Directors of the business and provide recommendations for improvement.
- Ensure that customer complaints are logged, trended, and action plans made for improvement.
- Ensure that rejections are logged weekly, so that the business has accurate records, trending and quality service level figures.
- Ensure that all product is used effectively and efficiently to optimize profit for the business
- Ensure specs for customers are complete and relevant to what is being supplied.
- Provide recommendations during production meetings.
- Take responsibility for managing the preparation of product for benchmarking and ad hoc sample requests
- Carry out trial work as required
- Communicate to suppliers and the technical team end of season reviews documenting overall quality, improvements required, ranking and next steps.
- Complete the weekly trackers for the customers and any other technical documents as required in a timely manner
- Ensure that Suppliers have copies of the specifications and packed at source guides for the products you are responsible for
- Ensure that all product is used effectively and efficiently to optimize profit for the business.
- Work to support the implementation and continual development of Business Objects
- Capture details weekly of competitor products on offer to ensure customers are aware of and aligned with the market, where appropriate.
**Due Diligence**:
- Ensure specs and technical information on customer systems are complete
- Ensure that all due diligence is collated, maintained and compliant customer approved supplier lists are produced and accurate.
- Support the Compliance team with collation and review of DD, where required
**Salary**: £28,000.00-£34,000.00 per year
**Benefits**:
- Canteen
- Company pension
- Discounted or free food
- Free parking
- Gym membership
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Kings Hill, Kent: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Administrative experience: 1 year (preferred)
Work Location: In person
Reference ID: 0022
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