Support Coordinator

1 week ago


Taunton, United Kingdom St. Margaret’s Hospice Full time

Are you a Learning and Development professional looking for a role where you can really make a difference? Do you have experience working with and supporting Learning Management Systems?

We have a fantastic opportunity for a Support Coordinator to assist with the build and delivery of our new **Learning Management System** (LMS). You will be part of an Education and Learning team who are passionate about delivering high quality training and development to our staff and volunteers here at St Margaret’s.

This is a hybrid-working role, primarily based in Taunton with the opportunity for some home working. You will join us on a 22.5 hour part time basis, fixed term for 6 months. The role has a current salary of £14,959.46 per annum (based on a full time salary of £24,600 pro rata).

You won’t just be joining a fantastic team - you’ll **be part of a welcoming, community minded charity**. Our mission is to provide excellent specialist palliative care for patients and support to their families. Everyone here contributes and has a part to play towards our goal. If you speak to any of our staff or volunteers, they will tell you how the patient is at the heart of everything they do. So, if you’re looking for a role where you can really make a difference, working as part of a supportive team, we could be a perfect match.

**What can you expect to be doing?**

Working closely with the LMS project group, you will support the implementation of our new Learning Management System. As such, you will play a vital role both in enhancing the capacity of the team and ensuring the timely introduction of the new system.

Your day-to-day work as LMS Support Coordinator will involve:

- **Creating and supporting content on the Learning Management System**:

- Developing workflows
- Assisting with building the system
- Migrating data to the new system
- Content testing and training
- Integrating the LMS with other systems, including our web-based training tracker
- Creating reports and analysing data.

**Core Competencies for our LMS Support Coordinator**

You will have:

- Proven experience in education and learning
- Experience of implementing systems
- An understanding of the learning needs of the end user
- An ability to work to deadlines and be solutions focused.
- **Self-awareness** - Understanding and being aware of yourself and how to react and interact with others
- **Leading in your area** - Regardless of management position, we all lead and take responsibility in our area of work
- **Working with others** - People working together to achieve team and organisational goals and respecting others
- **Outcomes and results** - Organising ourselves to get the job done, delivering a high-quality service, and being accountable for the outcomes

**Benefits**
- **Holiday entitlement**
- 33 days holiday including bank holidays rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time)
- Recognise continuous service for clinical staff paid at band 5+ who join directly from the NHS or another hospice
- Ability to buy and sell annual leave
- **Pension scheme**
- NHS employees eligible to continue with their NHS pension scheme*
- Non-NHS employees will receive 5% employer and 5% employee contribution
- **Life assurance cover** - 2x salary
- **Health Cash Plans** - help with covering the cost of healthcare needs by providing cashback on a range of health benefits
- **Award-winning Employee Assistance Programme for you and your family offering**:

- Vitality & wellbeing health portal for non-emergency care
- Unlimited access to 24/7 online GP Consultations for employees, their partners, and dependent children as well as Expert Case Management
- Confidential and free 24-hour Employee Assistance
- Counselling and support
- Legal, financial, and medical information and advice
- **Blue Light Card** - Discounts on retailers and restaurants saving up to 35%
- **Enhanced maternity/paternity leave**:

- **Excellent learning and development opportunities**:

- **Free on-site parking in Yeovil and Taunton**:

- **Volunteering and fundraising opportunities**
- Eligibility criteria applies

Unfortunately, we are not able to offer visa sponsorship at this time.

If you have all the information you need, just click apply. We cant wait to hear from you

**Closing date**: 7th June 2024


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