Customer Service Adviser
6 months ago
**Job Title**: Customer Service Adviser
**Location**:Thame, Oxfordshire
**Salary**:£23,000 - £23,500
**Overview**: We are looking for caring, motivated, customer service focused, individuals to join our clients continually expanding company. Who are renowned at providing the best support to their customers across their sector.
**Key Duties**:
- Taking inbound calls, providing relevant advise and guidance for each individual enquiry
- Creating case files for each new enquiry
- Confident at liaising with senior members of the team such as partners and stakeholders
- Gathering and passing on all feedback from the customers to all stakeholders
- Maintaining case notes via the CRM database
- Ad-hoc duties as and when required
**Role Requirements**:
- An empathetic and caring nature
- Confident telephone manner
- Ability to multitask and problem solve
- Excellent communication skills both verbal and written
- 1 in 4 weekends but two days off in the following week
**Benefits**:
- Office Dogs
- Excellent company culture, including monthly social events, team sports days, bake offs and karaoke nights + lots more
- Career progression
- Performance related incentive & commission schemes
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£23,500.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
Reference ID: CP 200702
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