Customer Service Adviser

6 months ago


Thame, United Kingdom LinkLife Ltd Full time

**Job Title**: Customer Service Adviser

**Location**:Thame, Oxfordshire

**Salary**:£23,000 - £23,500

**Overview**: We are looking for caring, motivated, customer service focused, individuals to join our clients continually expanding company. Who are renowned at providing the best support to their customers across their sector.

**Key Duties**:

- Taking inbound calls, providing relevant advise and guidance for each individual enquiry
- Creating case files for each new enquiry
- Confident at liaising with senior members of the team such as partners and stakeholders
- Gathering and passing on all feedback from the customers to all stakeholders
- Maintaining case notes via the CRM database
- Ad-hoc duties as and when required

**Role Requirements**:

- An empathetic and caring nature
- Confident telephone manner
- Ability to multitask and problem solve
- Excellent communication skills both verbal and written
- 1 in 4 weekends but two days off in the following week

**Benefits**:

- Office Dogs
- Excellent company culture, including monthly social events, team sports days, bake offs and karaoke nights + lots more
- Career progression
- Performance related incentive & commission schemes

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£23,500.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: CP 200702



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