Customer Service Adviser
5 months ago
**The Role**:
**Salary: £22,000 - £24,000 plus bonus & benefits (dependant on experience)**
**Hours: Full Time, Monday to Friday, 9am to 5pm. Flexible working available.**
**Permanent Contract**
**Location: Thame**
**Introduction to NFU Mutual**
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
**About the Agency**
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
An exciting opportunity has now arisen within the Aylesbury & Chilton Agency.
**About the role**
The role will be fun and variedAnd it will challenge you. You will meet and talk to some very interesting clientele. In time and once certain thresholds have been met, you will be offered a level of flexible working, but wherever you are, every day you will provide the highest levels of customer care whilst looking for opportunities to develop sales to facilitate business growth targets. Your exceptional service standards, accommodating vices and ‘can-do’ attitude will ensure that the Company continues to enjoy the highest volumes of repeat business and levels of client retention.
**About You**:
**Our commitment to you and benefits**:
- Professional, hardworking yet supportive and friendly environment, with a strong team ethos and ethical practices
- Competitive salary (negotiable depending on experience), and an incentive scheme to reward high performance
- 23 days holiday per annum plus bank holidays and a birthday holiday
- Regular social events
- Optional hybrid working arrangements
- Private health care
- Pension Contributions
- Long-term career development opportunities
- On-site parking
- Excellent training and support
- Country Estate office location
**Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
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