Customer Advisor
5 months ago
**About the Role**
Would you like to be part of a team who has won Best Regional Building Society for 7 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities?
Do you thrive in a face-to-face customer focused environment?
If so, our Customer Adviser role could be the perfect fit for you.
Utilising your outstanding people skills, you will be engaging with our customers on a daily basis, taking the time to listen and really understand their financial needs and goals.
Every day is different, from opening and setting up the tills ready for the working day ahead, making customer appointments, processing customer transactions at the counter, assisting in the opening of savings accounts to cashing up and closing at the end of the day
But, amongst all of the busy day to day duties, taking the time to get the kettle on and have a cuppa with your colleagues is also very important to us
**This role is 21 hours per week working Monday, Tuesday and Wednesday 9am - 5pm, plus Saturdays on a rota basis (paid as over time). Typically you will work up to 2 Saturdays per month.**
**About You**
Being great with people and building relationships with customers are top of your skills list.
Strong listening skills and the ability to empathise are equally as important.
A natural team player, you will enjoy working closely with your branch colleagues, ensuring as a team that you deliver an outstanding customer experience whilst supporting the needs of our Society.
We understand you may not have worked in financial services before, and that’s OK, but the desire to learn and develop new skills will important to us as you flourish in your new role.
In return, we’ll provide you with a tailored 12 week training programme in one of dedicated training hubs, development conversations and opportunities to grow and progress your career with us.
**About Us**
Our Society’s branch network represents the face of Newcastle Building Society on the high street, in our Heartland the North East of England.
As a Customer Advisor, you’ll be joining us at a really exciting time on our journey which is already 160 years in the making. As well as receiving a competitive annual salary, our colleague benefits package, which in addition to your salary package also includes;
- A 35-hour weekly contract
- 25 days holiday each year plus bank holidays
- Extra day holiday for your birthday
- Bonus scheme
- Pension scheme
- Life assurance and income protection
- Access to a range of wellbeing benefits
- Electric car salary sacrifice scheme
- Cycle to Work scheme
- Above statutory family leave entitlement
- The option to buy extra holidays
- Two paid volunteering days each year
- A broad range of learning and development opportunities
**Job Type**: Part-time
Part-time hours: 21 per week
**Salary**: £21,138.00-£24,320.00 per year
Ability to commute/relocate:
- Durham, DH1: reliably commute or plan to relocate before starting work (required)
Work Location: In person
-
Customer Services Advisor
2 weeks ago
Durham, Durham, County Durham, United Kingdom EG Group Careers Full timeJob description:*Role: *Customer Service Advisor – Part Time*Location: *Durham, DH1 2HE*Contract: *Part-Time Hours / 20 hours/ Permanent*Hourly Rate: *£11.75 per hour *What will my role look like? *We are looking for a Part-Time Customer Service Advisor to join our highly skilled and well-established Cooplands bakery team! This is an office based role...
-
Customer Service Advisor
3 weeks ago
durham, United Kingdom Greenbean Full timeWe are looking for Customer Service Advisors to join our call centre team in Durham on a long term, temporary ongoing basis.Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...
-
Customer Service Advisor
2 months ago
Durham, United Kingdom greenbean Full timeWe are looking for Customer Service Advisors to join our call centre team in Durham on a long term, temporary ongoing basis. Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role. Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...
-
Customer Service Advisor
3 weeks ago
Durham, United Kingdom Steer Automotive Group Full timeCustomer Service Advisor Durham Ref: VA2294 #OFE Benefits Competitive salary plus performance related bonus 29 days holiday including public holidays plus additional days with service Pension contributions Referral bonus scheme Enhanced parental leave Enhanced sick pay Talk to us about flexible working VIP...
-
Customer Service Advisor
1 month ago
Durham, United Kingdom Greenbean Full timeWe are looking for Customer Service Advisors to join our call centre team in Durham on a long term, temporary ongoing basis.Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...
-
Customer Services Advisor
1 month ago
Durham, United Kingdom EG Group Full timeJob description:Role: Customer Service Advisor – Part TimeLocation: Durham, DH1 2HEContract: Part-Time Hours / 20 hours/ PermanentHourly Rate: £11.75 per hour What will my role look like? We are looking for a Part-Time Customer Service Advisor to join our highly skilled and well-established Cooplands bakery team! This is an office based role working 20...
-
Customer Services Advisor
4 weeks ago
Durham, United Kingdom EG Group Full timeJob description:Role: Customer Service Advisor – Part TimeLocation: Durham, DH1 2HEContract: Part-Time Hours / 20 hours/ PermanentHourly Rate: £11.75 per hour What will my role look like? We are looking for a Part-Time Customer Service Advisor to join our highly skilled and well-established Cooplands bakery team! This is an office based role working 20...
-
Customer Service Advisor
3 weeks ago
Durham, United Kingdom CV-Library Full timeDurham Ref: VA2294 #OFE Benefits * Competitive salary plus performance related bonus * 29 days holiday including public holidays plus additional days with service * Pension contributions * Referral bonus scheme * Enhanced parental leave * Enhanced sick pay * Talk to us about flexible working ...
-
Customer Service Advisor
5 months ago
Durham, United Kingdom Student Roost Full time**Customer Service Advisor Required!** Hours: 35 hours per week, 5 shifts per week over 7 between the hours of 08:00 - 20:00. **Salary**: £20,111 per annum (£11.05 per hour) **Are you a people person, who recognises how delivering exceptional student support can translate to an overall experience that is about more than just a room?** Here at Student...
-
Customer Advisor
5 months ago
Durham, United Kingdom Northumbrian WaterEssex & Suffolk Water Full time**Customer Advisor - Operations**: - Salary £23,676 to £29,595 per annum- Location Pity Me, Durham**About the role** **Customer Advisor **-** Operations** **Full Time - 37 hours per week** **up to 12 Month **-** Fixed term contract** **Salary - **£**23,676 to **£**29,595 per annum** **Pity Me, Durham** **About the role** We are looking for...
-
Customer Service Advisor
5 months ago
Durham, United Kingdom Morgan King Full timeYou will be responsible for managing the key customers as determined by the Company at any time. As a Customer Service Advisor you will deal with quoting requests and issues in line with company KPI’s and to meet the customer’s needs. To receive, process and respond to customers daily queries and requirements in a professional and timely manner. This...
-
Customer Service Advisor
5 months ago
Durham, United Kingdom Morgan King Full timeYou will be responsible for managing the key customers as determined by the Company at any time. As a Customer Service Advisor you will deal with quoting requests and issues in line with company KPI’s and to meet the customer’s needs. To receive, process and respond to customers daily queries and requirements in a professional and timely manner. This...
-
Customer Services Advisor
5 months ago
Durham, United Kingdom NFU Mutual Agency Full time**The Role**: **Customer Services Advisor** **Circa £17,000-£20,000 Salary (dependant on experience)** **Full Time position,** **Permanent Contract** **Location: NFU Mutual Durham Agency (Meadowfield Industrial Estate)** **35 hours per week 9am-5pm Monday to Friday** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services,...
-
Inbound Customer Service Advisor
2 weeks ago
Durham, United Kingdom Greenbean Full timeWe are looking for Customer Service Advisors to joinour call centreteam in Durham on a long term, temporary ongoing basis.Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks worked,...
-
Customer Service Advisor
1 month ago
Durham, UK, County Durham, United Kingdom Greenbean Full timeWe are looking for Customer Service Advisors to join our call centre team in Durham on a long term, temporary ongoing basis.Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...
-
Customer Service Advisor
5 months ago
Durham, United Kingdom SG Petch Ltd Full timeWe are currently recruiting for an Experienced Customer Service Advisor for our branch in Durham. *Note - A minimum of 2 years experience in the Motortrade is essential for this role. **Hours** Full time, Monday - Friday 8:00 am - 5.30 pm and Saturday 8.30 am - 12.30 pm on a rotational basis. OTE £36,000 per annum **About the role** Our Service...
-
Inbound Customer Service Advisor
5 months ago
Durham, United Kingdom greenbean RPO Full timeAre you a customer-oriented individual with a knack for problem-solving? Are you seeking a temporary opportunity to gain valuable experience in the financial services industry? We are currently looking for a Customer Service Advisor to join our team. This is an excellent chance to work in a fast-paced environment, assisting our valued customers with their...
-
Customer Advisor
5 months ago
Durham, United Kingdom Northumbrian WaterEssex & Suffolk Water Full time**Customer Advisor - Business Income (Accounts Receivable)**: - Salary Up to £29,595, depending on experience- Location Pity Me - Durham / Hybrid - Working from home**About the role** **Role - Customer Advisor - Business Services** **Contract type - Full time, permanent** **Location - Pity me, Durham** **Salary - up to £29,595 - depending on...
-
Customer Service Advisor
1 month ago
Durham, United Kingdom CV-Library Full timeJoin our Customer Service Team! £11.44 per hour and after 12 weeks hourly rate will rise to £12.30 per hour. The role is full-time (37 hour per week). This role is office-based role and requires you to be onsite in Wearside House, Riverside Place, Freemans Reach, Durham, DH1 1SLWe are looking for a positive, flexible, and customer-focused...
-
Customer Service Advisor
3 months ago
Durham, United Kingdom Manpower UK Ltd Full timeJoin our Customer Service Team!£11.44 per hour and after 12 weeks hourly rate will rise to £12.30 per hour.The role is full-time (37 hour per week).This role is office-based role and requires you to be onsite in Wearside House, Riverside Place, Freemans Reach, Durham, DH1 1SLWe are looking for a positive, flexible, and customer-focused individual to join...
