Support Medical Secretary

3 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- Diabetes & Endocrinology

**Grade**
- Band 3

**Contract**
- Permanent

**Hours**
- Part time - 30 hours per week

**Job ref**
- 164-5463901

**Site**
- Queens Medical Centre

**Town**
- Nottingham

**Salary**
- £22,816 - £24,336 pro rata

**Salary period**
- Yearly

**Closing**
- 30/07/2023 23:59

Job overview

We are looking to recruit a Band 3 Support Medical Secretary to join our well established secretarial team within our Diabetes & Endocrine speciality. This is a permanent part-time position working 30 hours per week with core working hours of 8.00 am to 4.00pm or 9.00am to 5.00 pm., Monday to Friday. The speciality is based on both QMC and City campuses.

This role will be based on QMC campus.

We are looking for an enthusiastic and conscientious team player with excellent audio typing ability. You will be able to work under pressure, have good written and verbal skills with excellent time-management and organisational skills. You will be able to prioritise your workload throughout the day. You will be able to demonstrate a clear understanding of confidentiality issues and your behavior will be consistent with the Trust’s Values and Behavioral standards.

Main duties of the job

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

As part of a team you will be responsible for the audio typing and transcription of clinical correspondence and will need to be a fast and accurate typist with an understanding of medical terminology. You will work closely with the band 4 Specialty PA's to ensure the timely review of results and that any subsequent actions are undertaken. You must able to prioritise your own workload according to the changing day to day demands and deadlines and use your own initiative to respond to queries both within and outside of the Organisation with a professional manner to patients, relatives and staff.

Working for our organisation

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

Detailed job description and main responsibilities

Please refer to the job description and person specification attached to the advert for the full details.

Accurately transcribe digitally transcribed clinical letters using Winscribe, producing high quality work within defined deadlines.

Establish and maintain admin systems/databases

Dealing with incoming mail and results.

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines

Answer telephone queries and escalate appropriately

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner ensuring timely handover to relevant staff

To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway

Adapt a flexible attitude to meet the needs of the service, taking into consideration each department’s unique specialty and the subsequent requirements of such specialist services.

Provide cover for colleagues during times of sickness and annual leave.

Undertake any other duties which may be reasonably required.

Promote an open friendly working environment

Adhere to Trust policies and procedures relevant to your position.

Participate in a Personal Development Plan.

Person specification

Training & Qualifications

Essential criteria
- RSA III word processing or equivalent experience
- 5 GCSE’s or equivalent C or above - must include English
- Computer literate to ECDL standard or equivalent.

Desirable criteria
- NVQ level 3 or equivalent

Experience

Essential criteria
- Fast and accurate audio typing
- Proven typing and admin experience

Desirable criteria
- Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis.
- Medical Terminology

Communication

Essential criteria
- Uses correct grammar and spelling
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports

Analytical and Judgement

Essential criteria
- Able to use judgement to make decisions in order to solve problems / enquiries
- Works in line standard procedures

Planning and organisation

Essential criteria
- Consistently works to high standards
- Works within prescribed deadlines

Physical skills

Essential criteria
- Frequent use of VDU equipment
- _________________________________________

Come and join our wonderfu

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