Emea Sales Support Associate

2 months ago

London, United Kingdom Morae Global Full time

**About us**

Morae Global is a dynamic, high-growth organization who provides an integrated suite of solutions to corporate law departments and law firms, and partners with leading software and services providers, both within and outside the legal industry. We are a young company but are made up of seasoned professionals in the legal industry, with a focus on building productive long-term relationships with employees and clients in an environment where collaboration is encouraged, knowledge is shared freely and diversity of thought, cultures, communities, and points of view is embraced. Our team has the vision to create an effective solution for any business problem and the experience to execute on that vision.

We are a fast-growing company and we are looking to hire bright, energetic minds that share our mission to transform legal and compliance departments worldwide. We offer an exciting and dynamic work environment with the opportunity for significant upward mobility within the organization.

Our work environment includes:

- Modern office setting
- Growth opportunities
- Work-from-home days
- On-the-job training
- Regular social events

The Sales Support Administrator provides fast and efficient administrative support to the Sales division, working as an important link between client, salesperson, and other non-sales departments. Reporting to the Global Head of Sales Support, this position will have responsibility for the creation of renewal quotations, sales quotations, assisting the Sales team with their client base and the processing of sales orders. This role is pivotal to the smooth running of the Sales team and has an influence over the activity levels that can be maintained by senior members within the team.

**Sales Support Responsibilities**:

- Responsible for the end-to-end client software renewal process, ensuring deadlines are met. This involves inputting sales figures accurately, quoting clients, chasing clients for sign off, closing renewals, processing with vendors, and providing regular updates to the Global Head of Sales Support.
- Provide day to day administrative support to the Account Directors and their clients.
- Adhere to the processes in place for new software orders with suppliers.
- Input and process sales opportunities on behalf of the Account Directors.
- Correctly enter and maintain client data in the Salesforce CRM system.
- Answer calls from suppliers and clients, passing over any leads from prospective clients.
- Respond to and take ownership of client and internal queries in a timely fashion.
- Ensure client requests are chased up internally with the relevant team (e.g., Support, Consultancy or Project Management) and relay any updates back to the client.
- Process and co-ordinate sales requests from different areas of the business, such as Support to Sales escalations or Change request from Project Management.
- Resolve invoice and sales related queries for the Finance department.
- Administrative assistance on client contracts and various legal agreements (no prior legal knowledge needed).
- Provide budgetary renewal figures to clients upon request.
- Handle any client complaints in a professional manner, escalating to relevant personnel.
- Occasionally assist Sales Support team members in other regions (US & APAC) with tasks.
- Work on various mini projects such as an annual software true up campaign.
- Generate license keys for software.
- Provide data and various reports to help the Sales and Finance teams.

**Preferred Experience & Attributes**:

- 1-2 years office administrative experience in a fast-paced environment. Sales Support/Renewals background beneficial.
- **German speaking desirable.**:

- Exceptional attention to detail, high levels of accuracy and precision in data entry.
- Excellent written and verbal communication skills with a professional telephone manner.
- Independent worker, able to work unsupervised on own initiative.
- Team player with a high level of dedication.
- Commercial awareness and an understanding of Sales targets and deadlines.
- Experience of working with / entering data into databases. Salesforce knowledge desirable but not essential.
- Effective multi-tasker, able to organize a busy workload and prioritize conflicting responsibilities.
- Proficient in Microsoft Office Suite (Outlook, Teams, Word, Excel)

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- What is your level of proficiency in German?

**Experience**:

- Salesforce: 2 years (required)
- Microsoft Excel: 1 year (required)

Work Location: Hybrid remote in London

Reference ID: EMEA Sales Support Associate - 2023
Expected start date: 20/02/2023

  • Sales Associate, Emea

    5 days ago

    London, United Kingdom Figment Full time

    Figment is the world's leading provider of blockchain infrastructure. We provide the most comprehensive staking solution for our over 200+ institutional clients including exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto assets. These clients rely on Figment's institutional staking service including rewards...

  • Sales Programs Manager

    20 hours ago

    London, United Kingdom Smith Sales Inc. Full time

    While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations. The Databricks Europe, Middle East and Africa (EMEA) Sales Go-to-Market organisation is looking for a Senior Sales Programme Manager to design, lead, and deliver strategic regional growth initiatives and design and implement...

  • Sales Programs Manager

    17 hours ago

    London, United Kingdom Smith Sales Inc. Full time

    While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations. The Databricks Europe, Middle East and Africa (EMEA) Sales Go-to-Market organisation is looking for a Senior Sales Programme Manager to design, lead, and deliver strategic regional growth initiatives and design and implement...

  • Emea Sales Specialist

    2 days ago

    Greater London, United Kingdom Certus Sales Recruitment Full time

    **EMEA Sales Specialist - Backup Technology** **UK - Remote** **50k Base, 60k OTE + Excellent Benefits** As a leading provider of backup and disaster recovery solutions, our client allows users to protect everythingTheir easy-to-use business continuity and disaster recovery platform effortlessly backs up, syncs, and restores data. They now have an exciting...

  • Sales Executive, EMEA

    2 weeks ago

    London, United Kingdom Sales Talent Agency Inc. Full time €40,000

    The role: Sales Executive, EMEA Hybrid (based in London, UK) Our client is a global software-as-a-service provider with corporate headquarters in Toronto, Canada and an EMEA office centrally located in London. The company’s service is the world’s most trusted virtual data room, having been used by over 140,000 companies worldwide to share confidential...

  • Sales Executive, EMEA

    2 weeks ago

    London, United Kingdom Sales Talent Agency Inc. Full time €40,000

    The role: Sales Executive, EMEA Hybrid (based in London, UK) Our client is a global software-as-a-service provider with corporate headquarters in Toronto, Canada and an EMEA office centrally located in London. The company’s service is the world’s most trusted virtual data room, having been used by over 140,000 companies worldwide to share confidential...

  • Sales Executive, EMEA

    2 weeks ago

    London, United Kingdom Sales Talent Agency Inc. Full time €40,000

    The role: Sales Executive, EMEA Hybrid (based in London, UK) Our client is a global software-as-a-service provider with corporate headquarters in Toronto, Canada and an EMEA office centrally located in London. The company’s service is the world’s most trusted virtual data room, having been used by over 140,000 companies worldwide to share confidential...

  • Sales Executive, EMEA

    2 weeks ago

    London, United Kingdom Sales Talent Agency Inc. Full time €40,000

    The role: Sales Executive, EMEA Hybrid (based in London, UK) Our client is a global software-as-a-service provider with corporate headquarters in Toronto, Canada and an EMEA office centrally located in London. The company’s service is the world’s most trusted virtual data room, having been used by over 140,000 companies worldwide to share confidential...

  • Associate, Emea Sales Trader, Global Cash Equities

    2 months ago

    London, United Kingdom HSBC Full time

    -Job description - HSBC is looking for an Associate, EMEA sales-trader to join its leading EMEA investment business within our Global banking & Markets division. - The role will include the execution of client EMEA cash equity business, advising clients on market news and events. Requirements - Market HSBC’s execution services to predominately US & UK...

  • Emea Sales Trainer, Wwfe

    1 week ago

    London, United Kingdom AWS EMEA SARL (UK Branch) Full time

    8+ years of B2B sales training and enablement experience (training and developing new and existing sales or account team professionals) or a combination of prior sales or business consulting experience with some training experience - Experience with IT / cloud technology products and services - Excellent training management, delivery and facilitation skills,...

  • Director, Network, Data Sales EMEA

    2 weeks ago

    London, United Kingdom Sales Talent Agency Inc. Full time €40,000

    Sales Executive, EMEA Hybrid (based in London, UK) Our client is a global software-as-a-service provider with corporate headquarters in Toronto, Canada and an EMEA office centrally located in London. The company’s service is the world’s most trusted virtual data room, having been used by over 140,000 companies worldwide to share confidential documents...

  • Director, Network, Data Sales EMEA

    2 weeks ago

    London, United Kingdom Sales Talent Agency Inc. Full time €40,000

    Sales Executive, EMEA Hybrid (based in London, UK) Our client is a global software-as-a-service provider with corporate headquarters in Toronto, Canada and an EMEA office centrally located in London. The company’s service is the world’s most trusted virtual data room, having been used by over 140,000 companies worldwide to share confidential documents...

  • Director, Network, Data Sales EMEA

    2 weeks ago

    London, United Kingdom Sales Talent Agency Inc. Full time €40,000

    Sales Executive, EMEA Hybrid (based in London, UK) Our client is a global software-as-a-service provider with corporate headquarters in Toronto, Canada and an EMEA office centrally located in London. The company’s service is the world’s most trusted virtual data room, having been used by over 140,000 companies worldwide to share confidential documents...

  • Director, Network, Data Sales EMEA

    2 weeks ago

    London, United Kingdom Sales Talent Agency Inc. Full time €40,000

    Sales Executive, EMEA Hybrid (based in London, UK) Our client is a global software-as-a-service provider with corporate headquarters in Toronto, Canada and an EMEA office centrally located in London. The company’s service is the world’s most trusted virtual data room, having been used by over 140,000 companies worldwide to share confidential documents...

  • Emea Payroll Associate

    1 month ago

    London, United Kingdom Frazer Jones Full time

    EMEA Payroll Associate - £40,000 - £50,000 + 10% Bonus - City of London Frazer Jones are delighted to be partnering with a leading and growing technology business who are looking to recruit a EMEA Payroll Associate on a permanent basis. This role will be support the EMEA Head of Payroll on administration for 11 locations across EMEA. Our client has a...

  • Emea Director, Sales Strategy, Operations, and

    1 week ago

    London, United Kingdom AWS EMEA SARL (UK Branch) - F93 Full time

    Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field - Significant experience in a senior leadership role in Finance, Sales Operations, Business Development, or other related fields. Experience leading large, complex organizations. - Proven experience with the development and implementation of systems/tool...

  • Emea Private Markets Distribution Associate

    2 weeks ago

    London, United Kingdom Invesco Full time

    **EMEA Private Markets Distribution Associate** **London** **Make a difference every day - let’s create greater possibilities together!** Invesco is driven by a pure focus on investment. It’s all we do. We focus on doing work that matters and being a firm that gives a voice to every employee. In fact, we make a promise to our clients and each other to...

  • EMEA Technical Supervisor

    3 weeks ago

    London, United Kingdom CBRE Enterprise EMEA Full time

    Job Role:Provision of all round engineering support, maintaining the Operational Assets at our client site in the EMEA region. You should have a detailed understanding of all new or current building services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice.You will be responsible for...

  • Senior Sales Support Specialist, Teammate Emea

    2 months ago

    London, United Kingdom Wolters Kluwer Full time

    About the role Reporting to the Manager, Field Sales, the Senior Sales Support Specialist will primarily focus on commercial support to the TeamMate EMEA Sales team and regional Partners in executing on strategic sales priorities and results for specific regions. Responsibilities- Provide support across EMEA to the Sales Team and regional Partners during...

  • Emea Account Management Associate

    1 week ago

    London, United Kingdom S&P Global Full time

    Job Description S&P Global Market Intelligence - EMEA Account Management Associate **The Team**: The EMEA Market Intelligence Account Management team is seeking an Associate to assist senior Account Managers with ground support in driving revenue acquisition across S&P Market Intelligence’s financial customers in the UK and across Europe. This role...