Admin Assistant

2 months ago

London, United Kingdom HM Courts and Tribunals Service Full time

**Details**:
**Reference number**:

- 271091**Salary**:

- £23,000**Job grade**:

- Administrative Assistant- AA**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Full-time**Number of jobs available**:

- 10Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- These positions are based at RCJ LONDON, WC2A 2LLAbout the job

**Job summary**:

- Please refer to job description**Job description**:
**Directorate**:Operations

**Job Title**:Admin Assistant x 10

**Location**: Royal Courts of Justice, Strand, London, WC2A 2LL

**Duration**: Permanent

**Pay Span or equivalent**: AA

**Salary**: London (within M25): £23,000

These positions are available for existing civil servants on level transfer or promotion. Secondments and loans will be considered on an individual basis.

**Background**:
HM Courts and Tribunals Service is responsible for the administration of criminal courts, civil courts, family courts and tribunals in England and Wales working with an independent judiciary to provide a fair, efficient and effective justice system. Currently, HM Courts and Tribunals Service is embarking on a period of significant change which will require strong leadership in this critical role, operating in a culture of openness and honesty.

**Overview**:
Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within His Majesty’s Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles.

Admin Assistants provide general admin support to the various teams within the court/tribunal/office or provide support to other functions within HMCTS. Although many of the tasks are straightforward, regulated by well-established guidelines and/or detailed instructions, some initiative may be required. Advice is readily available and standard procedures are usually followed. Admin Assistants work within a team with regular management support and are responsible for their own time.
Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.

**Key Responsibilities**:
**Administration**
- Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers
- Creating, updating, distributing and tracking files, bundles, documents, tapes;
- Maintaining the Court Library (including e-transcripts and books)
- Sorting and delivering lists of hearings for internal and external notice boards

**Correspondence**
- Copy/audio typing, completing standard letters, forms, registers, etc where the information is clearly defined.
- Straightforward drafting such as acknowledgements and receipting, confirmations, court orders, warrants etc.
- Amending standard instructions, manuals and directories, circulating and distributing documents, journals etc.

**Post Handling**
- Opening, sorting, distributing and dispatching post
- Collecting and delivering post from appropriate offices

**Monitoring Stock**
- Including stationery and other supplies against requirements and inventories, establishing requirements, completing order forms, stock distribution
- Collecting and distributing stationary around the offices

**Data Entry and recording**
- Resulting, checking accuracy and completeness against guidelines or a proforma,
- Straightforward money handling e.g. issuing jury payments, spending petty cash under instruction.

**Operating equipment**
- Office and court equipment e.g. computers, fax machines, scanners, photocopiers, franking machines, switchboards, messaging equipment, tape and video recorders etc.

**Handling telephone calls**
- Answering standard enquiries and passing messages to others.

**Arranging meetings**
- Using electronic diaries, booking rooms and accommodation, making travel arrangements.

**Reception of parties to court**
- Preparing rooms for hearings, tribunals, trials, meetings etc.
- Providing Usher cover as necessary

**Essential Skills and Qualifications**:
Experience of working with the public in a busy public service environment.

Ability to use a computer at the level required for the work.

**Other Duties**:
The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

**Application Process**:
A 250-word suitability statement against each of the following Success Profile Behaviours (Level 1):

- Working Together
- Delivering at Pace
- Changing and Improving

If selected for interview, the Success Profile Behaviours listed above will also be tested / assessed (Level 1).

Interviews will also test two Strengths.

The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guarantee

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