Customer Assistant
6 months ago
Customer Assistant in Guiseley Store
12 hours per week
Working Pattern:
TU 12-20
TH 14-22
FR 9-17
SAT 4-12
SUN 6-2
WE 12-20
TH 9-17
FR 4-12
**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Guiseley, WEST YORKSHIRE, ENGLAND;
Guiseley SF
-
Customer Assistant
6 months ago
Guiseley, United Kingdom M&S Full time**All the details** Temporary customer assistant vacancy at Marks and Spencer Guiseley 11.5 hours per week Fri 04.00 10.00 Sat 04.00 10.00 Applicant must be 18+ due to working pattern **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...
-
Customer Assistant
6 months ago
Guiseley, United Kingdom M&S Full time**All the details** Temporary customer assistant vacancy at Marks and Spencer Guiseley 11.5 hours per week Fri 04.00 10.00 Sat 04.00 10.00 Applicant must be 18+ due to working pattern **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...
-
Customer Assistant
6 months ago
Guiseley, United Kingdom Marks & Spencer Full timeCustomer Assistant at Guiseley store 37.5 hours per week Working patter: TUE 10-18 WE 14-22 TH 14- 22 FRI 12-20 SAT 14-22 SUN 10-18 TU 12-20 WED 14-22 TH 14-22 FR 10-18 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and...
-
Customer Assistant
5 months ago
Guiseley, United Kingdom Marks & Spencer Full timeCustomer Assistant at Guiseley store. 20 hours per week Working Pattern: Sun 11.30 18.00 Mon 18.00- 22.00 Tue 18.00- 22.00 Fri 15.30 -22.00 Mon 18.00- 22.00 Tue 18.00- 22.00 Fri 15.30- 22.00 Sat 15.30- 22.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working...
-
Customer Assistant
5 months ago
Guiseley, United Kingdom Marks & Spencer Full timeCustomer Assistant working on foods at Guiseley 23 hours per week Working Pattern Mon 04.00am-10.00am Tue 04.00am-10.00am Fri 04.00-10am Sat 04.00am-10.00am Sun 06.00-12.00pm Mon 04.00am-10.00am Wed 04.00am-10.00am Fri 04.00am-10.00am **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time -...
-
Customer Assistant
5 months ago
Guiseley, United Kingdom Marks & Spencer Full timeTemporary Operations Assistant Vacancy at our Guiseley store Full time 37.5 hours Sun 0600 14 Tue 0400 12 We 0400 12 Thu 0400 12 Fri 0400 12 Mon 0400 12 Tue 0400 12 Wed 0400 12 Thu 0400 12 Sat 0400 12 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within...
-
Customer Service Advisor
5 months ago
Guiseley, United Kingdom Handicare Full timeAs a business, we offer solutions to increase the mobility of elderly and physically challenged people, to enable them to live an independent and active life. We design and manufacture** **our own range of straight and curved stairlifts as well as partnering with key suppliers to offer a broad product range to meet customer needs. We operate in more than 40...
-
Customer Service Advisor
5 months ago
Guiseley, United Kingdom Handicare Full timeAs a business, we offer solutions to increase the mobility of elderly and physically challenged people, to enable them to live an independent and active life. We design and manufacture** **our own range of straight and curved stairlifts as well as partnering with key suppliers to offer a broad product range to meet customer needs. We operate in more than 40...
-
Christmas Customer Advisor
6 months ago
Guiseley, United Kingdom Boots Full timeSummary Job Reference: - 217118BR Guiseley, Retail Park Fixed Term Full-time We are now recruiting Christmas Customer Advisors for our Guiseley, Retail Park store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and...
-
Christmas Customer Advisor
5 months ago
Guiseley, United Kingdom Boots Full timeSummary Job Reference: - 217118BR Guiseley, Retail Park Fixed Term We are now recruiting Christmas Customer Advisors for our Guiseley, Retail Park store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re...
-
Sales Assistant
6 months ago
Guiseley, United Kingdom Coop Full time**Job Title**: Sales Assistant **Employment type**:Permanent - Part Time **Location**:Guiseley, West Yorkshire, UK **City/Town**: Guiseley **Postcode**:LS20 8LY **Salary**: 10.42 **_We have a fantastic opportunity for a confident and enthusiastic Sales Assistant to join our Costcutter team! _** Our Sales Assistants play a key role in delivering...
-
Sales Assistant
5 months ago
Guiseley, United Kingdom Coop Full time**Job Title**: Sales Assistant **Employment type**:Permanent - Part Time **Location**:Guiseley, West Yorkshire, UK **City/Town**: Guiseley **Postcode**:LS20 8LY **Salary**: National Living/ Minimum Wage **_We have a fantastic opportunity for a confident and enthusiastic Sales Assistant to join our Costcutter team! _** Our Sales Assistants play a key...
-
Sales Assistant
6 months ago
Guiseley, United Kingdom Bestway Group Full timeJob Overview: - **We have a fantastic opportunity for an ambitious, confident, and passionate Store Assistant to join our team in Guiseley.**_ Our Sales Assistants play a key role in delivering excellent customer service, ensuring the store is fully stocked and driving sales. **Your main responsibilities**: - Acknowledge customers with a smile - Respond...
-
Optical Assistant
6 months ago
Guiseley, United Kingdom Specsavers Full time**Experienced Optical Assistant** **Location: Guiseley, Leeds** **Working hours: Full time (40 hours) or part time (minimum 3 days) - weekend working essential** **Experience level: Previous Optical experience is essential for this role** Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the...
-
Sales and Customer Engagement Specialist
3 weeks ago
Guiseley, Leeds, United Kingdom Handicare Full timeWe're passionate about making everyday life easier for our customers, and we're looking for a talented Telesales Advisor to join our team based at our Guiseley Office, Leeds.As a Telesales Advisor, you will be responsible for making follow-up outbound calls to customers to secure sales and following our approved sales process. You will also need to...
-
Hospitality Assistant
2 weeks ago
Guiseley, Leeds, United Kingdom New Care Full timeWe are seeking a dedicated Hospitality Assistant to join our team at Guiseley Manor Care Centre in West Yorkshire. This is an exciting opportunity for someone with a passion for delivering exceptional customer service and ensuring the comfort and well-being of our residents.About the RoleAs a Hospitality Assistant, you will be responsible for providing...
-
Home Care Assistant
5 months ago
Guiseley, United Kingdom Anchor Full time**Location: Guiseley** **Bank/Casual** Home Care Assistants at Anchor make a real and positive impact to the lives of older people who have a range of care needs as well as life experiences and personalities that makes every day varied and interesting. If you have a caring nature, a natural interest in people and want to make a difference then this might...
-
Dispensing Optician
5 months ago
Guiseley, United Kingdom MYVISION OPTICIANS Full time**Who are we looking for?** We are currently seeking a skilled and customer-oriented Dispensing Optician to become a valuable member of our team in Guiseley. As a Dispensing Optician, your primary responsibility will be to provide exceptional eyewear solutions to our customers at the Guiseley store. Our store specialises in high-end frames like Cartier...
-
Barista
5 months ago
Guiseley, United Kingdom Corner House Café Full timeJob Summary: We are looking for a skilled Barista to join our team in creating and serving delicious coffee and beverages in a fast-paced cafe environment. **Duties**: - Prepare and serve a variety of hot and cold drinks such as coffee, tea, and smoothies - Take customer orders accurately and efficiently - Operate coffee making equipment including espresso...
-
Sales Support Coordinator
6 months ago
Guiseley, United Kingdom United Gas & Power (UGP) Full time**Overview**: As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are looking to recruit an enthusiastic and organised **Sales Support Coordinator**, based in our office in Guiseley, Leeds. You will be operating within the highly competitive industrial and commercial (INC) sector; the focus of the role is supporting the...