Credit Controller

2 weeks ago


Basingstoke, United Kingdom TD SYNNEX Full time

This is a fantastic opportunity to join an exciting, fast-paced industry that allows for true personal advancement and career progression.

**We can offer you**:

- A value-based culture - all of our employees live by our shared core values which in turn brings everyone together in a collaborative culture with a real sense of community.
- We can offer you access to an online learning portal assisting you in progressing and developing your skillset further.
- Outstanding benefits package including private healthcare, matched pension, holiday purchase scheme, increased holiday entitlement with service, enhanced Maternity leave and additional 'moments that matter' paid time off
- Hybrid working
- Benchmarked salary and progression paths

**Job Purpose**:
Responsible for meeting individual **cash collection and aged debt **targets as well as assisting in the achievement of both team and departmental objectives.

**Responsibilities**:

- To achieve the monthly cash performance target. Reduce shortfalls and ensure dunning and late payer process is followed.
- Negotiation with customers to resolve outstanding issues and secure payment of overdue debt. Aged debt must be reduced in line with individual, team and departmental monthly targets.
- Timely identification and resolution of queries. This will involve liaison in person, by phone and written medium with internal and external customers at all levels.
- Monitor the ledger to identify customers reaching credit limit - obtain authorisation to exceed limit or secure payment to reduce balance.
- Provide Collections Manager and Sales Department with information on late payers and issues that may prevent trading.
- Take appropriate actions on unpaid accounts and preparing the legal paperwork for any accounts that need to be passed to the solicitors.
- Reconciliation of customer statements to produce a concise overview of the account for the customer.
- Ensure that all debts at document level of over 5K are fully documented and every effort is made to ensure that business risk is minimized.

**Knowledge Skills and Experience**
- Previous experience in a Credit Collection/ Finance
- Effective Communication
- Accountability
- Problem Solving
- Relationship Building
- Excellent Organisation Skills
- Negotiation Skills
- Commercial Awareness
- Prioritising
- Excel, Outlook

Location: Basingstoke, United Kingdom

**Salary**: £24,500.00 per year

**Benefits**:

- Referral programme

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- credit control: 1 year (required)

Work Location: Hybrid remote in BASINGSTOKE


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