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Gp Receptionist/administrator

3 months ago

Peterborough, United Kingdom Thomas Walker Westgate Healthcare Full time

**Receptionist / Administrator**

**Location: Thomas Walker Westgate Sites**

**Pay: £11.44 per hour**

**Hours: Monday - Friday working 8am - 4pm**

**Holidays: 28 days plus bank holidays (pro rata)**

An exciting opportunity has arisen within the team at Thomas Walker Westgate Healthcare. We are looking for a dynamic and enthusiastic individual to join our existing team, in supporting the efficient operation of the Practice in delivering health care support to patients. This is a multi-faceted and interesting role which includes all aspects of Front of house reception duties, administration tasks related to patient care and supporting the completion of patient prescriptions, working across 2 sites.

**Responsibilities**:
To support the efficient operation of the Practice in delivering health care support to patients. This is a multi-faceted and interesting role which includes all aspects of Front of house reception duties, administration tasks related to patient care and supporting the completion of patient prescriptions.

**Reception & telephone booking services duties may include;**
- General telephonist duties
- Booking appointments for all clinical and/or non-clinical staff
- Explaining general procedures, making other appointments and dealing with general queries
- Giving results over phone/passing urgent results to a doctor
- Taking and relaying messages by means of computer for District Nurses, Health Visitors and Midwives and other health authorities
- Ensuring reception area and waiting room are tidy
- Ensuring sufficient forms and documents are available in Reception
- Checking doctors’ rooms
- Opening and closing doors at the beginning, and end of day
- The performance of any other reasonable duties requested by the Doctors, Practice Manager or Senior.
- Work safely at all times in accordance with practice policy
- Receiving and routing patients for appointments on arrival

**Administrative and prescription tasks include;**
- Dealing appropriately with tasks and notifications to and from doctors, midwives, health visitors and district nurses and other health authorities
- Dealing with personal tasks assigned to you within agreed service levels
- Giving prescriptions to patients, checking status; Printing off list of medications for hospital purposes
- Printing summaries for patient home visits
- Changing patients’ addresses on the clinical system (Systm One) printing off labels, putting them on paper notes, photocopying relevant documents, updating system and paper notes.
- New patients’ registration - checking forms, printing forms etc.
- Taking fees from patients, entering in day book and issuing receipts.
- Distributing patient information sheets, prescriptions, questionnaires etc.
- Distributing doctors questionnaires as required
- Scanning documents and coding accurately as required

**Benefits**:

- Free Parking
- Access to NHS Discounts
- Employee Recognition Rewards
- Staff Training Programme
- NHS Pension Scheme
- Monthly Team Meetings
- Free Tea & Coffee
- Working within a friendly and positive team environment

**Job Types**: Full-time, Permanent

Pay: £11.44 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Application question(s):

- Do you have experience within a General Practice / Medical / Healthcare Setting?
- Have you had experience in using SystmOne ?

**Experience**:

- telephone/reception: 2 years (preferred)
- Administrative: 2 years (preferred)

Work Location: In person

Application deadline: 05/06/2024
Reference ID: TWWH Receptionist/ Administrator