Student Support Administrator

3 weeks ago


Exeter, United Kingdom STAR Exeter English Language School Full time

STAR Exeter is an English language school situated in the heart of the city, teaching English & Foundation Programmes to International students.

We have an exciting opportunity for a Student Support Adminstrator to join our team. We are looking for a highly professional and organised person to manage the day to day running of the office and support our students.

Main responsibilities
- Welfare of students
- Registering of students using the in-house booking system
- Generate and send relevant documents
- Provide student welfare services - assist with opening of bank accounts/SIM card/how to rent a flat etc
- Arrange transport for students - airport transfers/booking trains, buses & taxis/book coaches for groups of students
- Organise extra-curricular activities - evening activities/weekend excursions
- Ensure H&S policies are implemented
- Manage documentation of homestays

Skills & Qualifications:

- Experience of an administrative role
- Excellent written and verbal communication skills
- Computer literate with knowledge of MS Office
- Highly motivated and organised with ability to work as part of team and also independently
- Ability to work under pressure
- Be able to prioritise as a lot of interruptions within the role
- Patience - the job entails dealing with non native speakers living abroad
- Able to use initiative
- Outgoing and enjoy working with people and have a strong customer service ethos
- Flexible - able to work occasional evenings/weekends

Work Remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Casual dress

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 04/08/2023
Expected start date: 07/08/2023



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