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Case Co-ordinator

3 months ago

Milton Keynes, United Kingdom AJM Healthcare Full time

**AJM Healthcare**
**Role**:Case Co-Ordinator**
**Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.**

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

**What we are looking for**:
We are looking to recruit a Case Co-Ordinator to be based at our Head Office in Milton Keynes. This role will support the day-to-day running of the office, providing support with administration activities.

**Key Responsibilities**:

- Working as part of a team ensuring that we provide a first class customer service experience to all our service users.
- To be responsible for making and answering calls from service users, carers, family members relating to repair and maintenance bookings, entering orders onto the company database system in a timely manner.
- Ensuring accuracy when using and updating our database system.
- Arranging and planning service user assessments for the Engineers and provide quotes based on specification raised.
- Using Microsoft Office especially Word, Excel and Outlook.
- Working as a team to meet personal and organisational objectives.

Closing Date: 21st June 2024
- AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people._

Reference: VA835