Warranty Administrator

3 months ago


Birmingham, United Kingdom Stellantis UK Full time

**Our success starts with yours Stellantis &You is part of Stellantis, a leading global automotive manufacturer with brands including Peugeot, Citroen, Vauxhall, Fiat and DS. We pride ourselves in looking after our people. We believe in developing you, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies to progress your career with us.**

This is a great opportunity for you to become a key member of our Aftersales team.

Support the Aftersales Department by ensuring efficient administration of all warranty administration, To ensure that all claims, transactions and departmental strategies achieve, and strive to exceed, all objectives. To ensure that the dealership is compliant and to work effectively within the dealership team to ensure industry-leading standards of customer care and satisfaction at all times.

Develop and maintain professional, positive working relationships with all colleagues and visitors and, when appropriate, external represenatatives.

Communicate progress against agreed objectives to Line Manager. Discuss concerns with Line Manager. Be aware of team and Company news and objectives, and relevant new product information. Be part of a “share best practice” policy within the Department and Company

**Job Requirements**:

- Invoice all warranty claims
- Make sure all job cards are quality compliant with PSA standards
- Ensure policies and procedures are adhered to at all times
- Checking of claims to ensure all claims are paid accordingly
- Make sure all paperwork are properly managed and filed correctly to assist with audits
- Manage all warranty debtors.
- Ensuring all parts are returned
- Managing warranty parts return in a timely manner
- Coach technicians and customer advisors in processes and procedures.
- Ensure job cards are correctly documented.
- To bring attention the service manager any issues in process or quality
- To assist and support the Finance department in their duties as and when required by the Financial Controller
- Register All Warranty Policies

**The benefits are**
- **A Company car scheme** - up to two vehicles
- **Up to 7 % Employer Pension Contribution**:

- **Annual holiday**:

- 22 days increasing to 26 with continued service, **plus** bank holidays
- **Shopping discounts** - through our Rewards App
- **Basic salary** - £25-26k dependant on experience

Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Silver Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Service Personnel and their families are therefore encouraged to apply. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

**Benefits**:

- Company car
- Company pension
- Employee discount
- Store discount

Schedule:

- Monday to Friday

Work Location: In person


  • Warranty Administrator

    4 months ago


    Birmingham, United Kingdom Automotive Recruitment Consultants Full time

    **Warranty Administrator - Major Car Brand - Birmingham** Our client based in Leicester has requested our assistance seeking a suitably experienced After-Sales Warranties Administrator / Service Advisor working with the successful team in their franchised leading brand car dealership **Benefits**: Competative Salary depending on expereince. Holiday 22...

  • Warranty Administrator

    3 months ago


    Birmingham, United Kingdom Johnsons Cars Full time

    Joining Johnsons Cars, you’ll be working with one of the UK’s leading independent Franchise Dealership Groups, with 58 multi-award winning Dealerships across the UK. As a member of the team, you’ll maintain the highest standards of professionalism and integrity at all times and deliver excellence in customer service. We pride ourselves on the...


  • Birmingham, United Kingdom Jardine Motors Group Full time

    **Overview of role**: - Are you highly organised, detail-driven and take a thorough approach to your work? Do you strive to provide a premium and seamless service for customers? If so, you’ll be a perfect fit at Jardine Motors Group.- We love people who value exceptional customer experiences, in the same way that we do. JMG are committed to providing our...

  • Fleet Administrator

    3 months ago


    Birmingham, United Kingdom Bristol Street Motors Full time

    Here at Bristol Street Ford Birmingham Fleet we pride ourselves on our outstanding level of customer service and our well trained and knowledgeable staff are on hand to deal with any queries customers might have. We currently have a fantastic opportunity for a Warranty Administrator to join our VAG Warranty Hub. We are offering a salary of up to £24,000...

  • Fleet Administrator

    3 months ago


    Birmingham, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Ford Birmingham Fleet** Here at Bristol Street Ford Birmingham Fleet we pride ourselves on our outstanding level of customer service and our well trained and knowledgeable staff are on hand to deal with any queries customers might have. We currently have a fantastic opportunity for a Warranty Administrator to join our VAG Warranty...

  • Fleet Administrator

    3 months ago


    Birmingham, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Ford Birmingham Fleet** Here at Bristol Street Ford Birmingham Fleet we pride ourselves on our outstanding level of customer service and our well trained and knowledgeable staff are on hand to deal with any queries customers might have. We currently have a fantastic opportunity for a Fleet Administrator to join our team! We are...

  • Senior Administrator

    3 months ago


    Birmingham, United Kingdom RecRight Ltd Full time

    Senior Administrator - Contract type - Permanent - Location - Aston (in person) - Hours - Monday to Friday (9:00-17:00) - Salary - £24,000-27,000 depending on experience Are you an organised, senior administrator who wants to work in a thriving industry? If you enjoy the variety of no two days being the same and enjoy having the freedom and trust to work...


  • Birmingham, United Kingdom McNamara Recruitment Full time

    _**Logistics Administrator**_ - **Based in Solihull**_ - **£25,000pa - £30,000pa**_ - **Monday - Friday, 8:30am - 4:45pm (4:15pm finish on a Friday)**_ Do you want to work for a global company that really prides themselves on looking after their employees by promoting a family run feel throughout the business? My well-established client who specialises...


  • Birmingham, United Kingdom SCC Full time

    **About The Role**: Role**:Operations Support Administrator** Location**:Birmingham / Hybrid** Contract Type**:Full Time / Permanent** Salary Package**: £23,000 Plus Large Company Benefits** **Why SCC?** - An inclusive workplace - Excellent package: solid basic and company benefits - Hybrid working & core hours in line with role requirements - Career...


  • Birmingham, United Kingdom 360 Resourcing Solutions Full time

    **Sales and Purchasing Administrator** My client is looking for a full time Sales and Purchasing Administrator based in Marston Green working for a global interior client. They are looking for someone who is well organised, has attention to detail and can communicate well with customers. This role comes with potential progression into a sales assistant...


  • Birmingham, United Kingdom McNamara Recruitment Full time

    Customer Services Administrator Based in Minworth £21,000pa - £22,000pa Monday - Friday, 8:30-5:00pm Are you an experienced Customer Services Administrator who is looking for a new opportunity to join a busy and well-established company based in Minworth? Do you want to work in a friendly and busy team where everyone looks out for each other? My...


  • Birmingham, United Kingdom McNamara Recruitment Full time

    _**Customer Services Administrator **_ - **Based in Minworth **_ - **£23,795**_ - **12 month contract, but it could lead to a permanent opportunity at the end.**_ - **Monday - Friday, 8:30-5:00pm**_ Are you an experienced Customer Services Administrator who is looking for a new opportunity to join a busy and well-established company based in Minworth? Do...

  • Sales Administrator

    3 months ago


    Birmingham, United Kingdom Anderson Wright Consulting Ltd Full time

    **Sales Administrator - Car Dealership - Sports and Prestige Cars - Birmingham - £25,000 Basic Salary + Bonus & Benefits** Sales Administrator required by our client who sells quality prestige and specialist used cars from their showroom in Birmingham. If you are an experienced Dealership Sales Administrator looking for a new challenge then is can be the...

  • IFA Administrator

    5 days ago


    Birmingham, United Kingdom Premier Jobs UK Limited Full time

    This hybrid based IFA Administrator job in Birmingham is an opportunity to join a respected financial planning firm. You will be responsible for ensuring all administration for life, pensions and investments are submitted in a timely manner, to agreed standards. The business is building an infrastructure to have a 2:1 ratio of back office team to Financial...


  • Birmingham, United Kingdom Guest Truck and Van Ltd Full time

    Guest Truck and Van, part of Guest Group is proud to be the UK’s largest Iveco Dealer Group & Fiat Van Dealer, we have been a family owned and run business for over a century. The Group now operates out of 13 full service dealerships spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire,...


  • Birmingham, United Kingdom SCC Full time

    **About The Role**: Role**:Business **Administrator Apprentice** Location**:Birmingham** Contract Type**:Permanent** Salary Package**: £16,500** **plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year** Hours**:9.00 am - 5.30 pm Monday - Friday** Interview Process**:2-stage process** **Why SCC?** - An...


  • Birmingham, United Kingdom SCC Full time

    **About The Role**: Role**:Business **Administrator Apprentice** Location**:Birmingham** Contract Type**:Permanent, full time** Salary Package**: £16,500** **plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year** Hours**:9.00 am - 5.30pm, Monday - Friday** Interview Process**:2-stage process** **Why...


  • Birmingham, United Kingdom CEH Recruitment Full time

    Our national client is looking to recruit a field service engineer (based from home) to cover predominantly the West Midlands area of England. You will be responsible for the repair/maintenance of our client’s products. Job Role:- * Maintenance and repair of range of compact road sweepers, truck mount sweepers, spreaders, airport support equipment and...


  • Birmingham, Birmingham, United Kingdom CEH Recruitment Full time

    Job Role:As a Field Service Engineer with CEH Recruitment, you will be responsible for the repair and maintenance of a range of compact road sweepers, truck mount sweepers, spreaders, airport support equipment, and mowing equipment. Your primary goal will be to ensure that these products are in optimal working condition, providing efficient and high-quality...


  • Birmingham, United Kingdom Mitie Full time

    **Job objectives and responsibilities** - Reporting directly to the Project Manager assisting with the administrative support to ensure all related documentation is issued. returned, checked, and updated in the relevant health and safety file, for handover at the end of the project. **Main duties** - Issue related documntation - Print off monthly reports -...