Customer Service Assistant
3 weeks ago
Currently seeking flexible a part time customer service champions for morning and evening shifts.
Our Service Champions make sure that our service station is always a welcoming place for customers and help to keep customers safe. They keep the station clean, with everything working well. Above everything, they enjoy helping customers to have a great day.Responsibilities include:
- Welcoming and greeting customers.
- Providing great customer satisfaction through excellent service.
- Keeping the station looking great.
- Maintaining a fully stocked store.
- Understanding customers’ needs and wants.
- Recommending and displaying items that match customer needs.
- Managing point-of-sale processes.
- Receiving new stock.
- Knowing about our products and sharing that knowledge with customers.
We are looking for people who will always be friendly and welcoming to customers, giving them full attention and treating them as guests. Other important qualities are:
- Looking professional and well-presented.
- Working well under pressure and without constant supervision.
- Knowing all about the products we sell and being ready to explain them to customers.
- Being a great communicator - talking with customers and taking time to understand what they need.
- Being sincere and positive at all times.
Please enclose your CV.
**Job Types**: Full-time, Part-time
**Salary**: £9.50-£11.00 per hour
**Benefits**:
- Company events
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Norwich, NR17 1PU: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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