Customer Service

6 months ago


Durham, United Kingdom Your Storage Box Full time

In-Person Office Role

*PREVIOUS EXPERIENCE IN AN OFFICE IS ESSENTIAL MUST BE COMPETENT ON A COMPUTER AND WITH TECHNOLOGY*
- Respond to messages on the company social media pages
- Communicate with shipping carriers to solve issues with parcels
- Check shipping addresses across systems
- Create new shipments for lost or damaged parcels
- Process and log all returns and exchanges

Days: Monday - Friday

Hours: Full Time

**Salary**: From £10.90 per hour

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Durham: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (required)

Work Location: In person


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