Complaints Manager

JOB TITLE: Complaints Administrator - Immediate Start LOCATION: Brighton - Office Position Initially HOURS: Full Time PAY RATE: £14 P/H DURATION: Ongoing **Duties to include**: - Managing the complaints inbox and ensuring a high standard of timely correspondence with complainants, colleagues and general staff. - Ensuring that complaint caseworkers are...

**Details**: **Reference number**: - 279743**Salary**: - £28,200 - £30,560**Job grade**: - Executive Officer- B1**Contract type**: - Permanent**Business area**: - CPS - South East**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Part-time**Number of jobs available**: - 1Contents Location About the...

Job summary To support the practice management team in all aspects of practice functionality, motivating and managing staff, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. To manage and coordinate all aspects of practice functionality,...

Accountabilities Nurture, Develop and maintain positive and effective client relationships which ensure client engagement, satisfaction and retention. Regular review of account performance ensuring contractual obligations are met and identifying opportunities for service improvement.Develop and execute a quarterly, mid-year & annual client retention and...

To respond and support the team to manage crisis situations in the community for people referred to Urgent Community Response. Adhering to patient confidentiality and data protection policies with awareness of the client group and responding appropriately to individual needs. To frequently deal with challenging client/referrers seeking further information or...

A new and exciting opportunity has arisen for an experienced, motivated, senior advisor to join the Patient Experience Team. We see every complaint is an opportunity for us to better understand and improve the quality of our services. We are striving to create a complaints service that learns from the concerns raised whilst reflecting the Parliamentary and...

My client is an independent property investment and development company located in Brighton, East Sussex. They purchase, develop, and manage a wide range of commercial and residential properties, providing high-quality business premises and living space to clients throughout the South of England. They are looking to hire an experienced Commercial...

**The Role**: As part of the Heads of Department Leadership Team (HODs) your responsibility as Head of Supplier Operations will be to define, lead and deliver the Group’s Supplier Performance and Operational management strategy for Beyond the Bed and Holiday Taxis Transfers. Working closely with the wider senior leadership team and HODs, you will manage...

Join a company that believes their employees are at the heart of what we do. They provide world-class treatment for those suffering with addiction in comfortable and affordable facilities across the UK. This is an exciting opportunity to join a company thatpromotes learning, progression and great culture. As Operations Manager, you’ll be responsible for...

Communication and Working Relationships To liaise with referring agents, medical and nursing staff, multi-disciplinary team members, relatives/carers and relevant others to ensure effective continuity of care, establishing a high level professional relationship engendering confidence in the SLT service. To share information with appropriate others, observing...

Job overview An opportunity has arisen to join our team as a band seven ward manager leading our paediatric medical ward and oncology Day Case Unit. The medical ward has 26 beds and admits children between the ages of 0-17 years with a variety of chronic conditions including CF, diabetes and epilepsy as well as those with acute episodes relating to...

Our client is a leader within the built environment, working on multi-million projects throughout the UK. 8-5pm Start ASAP, 1 years work JOB DESCRIPTION: To promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling...

Assisting the Security Operational Managers in the supervision of Security Officers on assigned shifts.... Responsibilities will include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. You will be required to perform...

**Receptionist** **Overview of the position** You will have responsibility for the effective and efficient delivery of taught programme administration at all levels across the department. You will ensure delivery of a high-quality, customer-focussed service to students and staff and the timely delivery of the administrative processes which underpin core...

Our client is a leader within the built environment, working on multi-million projects throughout the UK.8-5pmStart ASAP, 1 years workJOB DESCRIPTION:To promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works...

Our client is a leader within the built environment, working on multi-million projects throughout the UK.8-5pmStart ASAP, 1 years workJOB DESCRIPTION:To promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works...

Are you passionate about delivering exceptional care and ensuring compliance in a helpful environment? If so, we have an exciting opportunity for a Quality & Compliance Support Manager in a dynamic and growing care home group. This role is perfect for someone who thrives on promoting dignity, respect, and choice for residents. As a Quality & Compliance...

Are you passionate about delivering exceptional care and ensuring compliance in a helpful environment? If so, we have an exciting opportunity for a Quality & Compliance Support Manager in a dynamic and growing care home group. This role is perfect for someone who thrives on promoting dignity, respect, and choice for residents.As a Quality & Compliance...

Job DescriptionLife can sometimes be unpredictable, and it pays to plan ahead. Our aim atLegal & General Retailis to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement...

Life can sometimes be unpredictable, and it pays to plan ahead. Our aim atLegal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income,...