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Business Support Assistant

3 months ago

Crewe, United Kingdom Cheshire East Council Full time

To provide administrative support within a service team to ensure that administrative processes related to the work of the team are efficiently and effectively delivered.

**Organisation**
- Cheshire East Council

**Location**
- Crewe

**Job Category**
- People

**Grade**
- CEC NJC - Grade 4

**Salary Min**
- £23,500 Per Annum

**Salary Max**
- £23,893 Per Annum

**Hours per week**
- 37

**Weeks per year**
- 52.143

**Employment Type**
- Permanent

**Closing Date**
- 22/04/2024

**Ref No**
- E2503

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

At Cheshire East Council we are working for a brighter future - together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Brighter Future

Employee benefits (cheshireeast.gov.uk)

Deal with enquiries and incoming calls within defined limits from colleagues and the public (Cheshire East Standards) and refer as necessary to members of staff to ensure consistency of treatment of such enquiries.
Undertake specific administrative tasks e.g. make appointments, draft
correspondence, type letters and arrange meetings to facilitate the effective operation of the team.
Input and maintain monitoring and data analysis systems in relation to children and families to ensure the provision of accurate and up to date information for effective management decisions to be taken.
Prepare agendas and take minutes of meetings and ensure distribution and follow up work is completed within timescales in order that the time of the team is used efficiently and effectively.
Maintain administrative and financial systems that ensure the smooth running of the service area.
Ensure that systems connected with the work of the team are properly operated, problem areas identified and suggestions for improvement made so as to ensure optimum efficiency and effectiveness.
Undertake duties as part of a wider Business Support team as appropriate to ensure that operational needs are met through flexible team working. Escalate and seek advice on any issues related to safeguarding.

Please quote job reference number in all correspondence.