Administrator - Epa and Standards

3 days ago


Kenilworth, United Kingdom Lantra Full time

Kenilworth, Warwickshire
**Salary**: £20,000 - £22,000 per annum

Lantra is a leading awarding body for land-based industries in both the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications that are delivered through a national network of training Provider Partners. Working with a range of partners to promote the opportunities within the sector to an increasingly diverse audience, our training and qualifications are delivered to more than 116,000 learners each year across the UK. We work with businesses and other stakeholders to create innovative solutions to skills challenges.

We are currently looking for an Administrator to join our team on a full-time basis and provide brilliant support to our Standards, Apprenticeships and EPA Department.

This is a fantastic opportunity for an organised and customer-focused individual to gain brilliant hands-on experience in a busy administrative department with one of the leading awarding bodies for land-based industries in the UK and the Republic of Ireland.

You will play an active role in helping us deliver a high-quality, positive experience for apprentices, providers and employers and, in return, you will have the chance to enhance your skill set and knowledge and develop a rewarding career.

As an Administrator, you will focus on providing efficient and effective support to our Standards, Apprenticeships and EPA Department.

Accuracy and attention to detail will be key in this role as you undertake a variety of activities to keep things running smoothly from answering queries to data entry tasks.

**Specifically, you will**:

- Process apprenticeship registration and certification requests in a timely manner
- Oversee payments for apprenticeship registration requests and certificate reprints
- Professionally handle all customer queries relating to apprenticeships
- Establish and maintain relationships with training providers
- Manage learner records and respond to queries from learners, providers and employers

About You

**To join us as an Administrator, you will need**:

- Good organisational and interpersonal skills
- Good customer service skills
- Good Microsoft Office skills - especially Word and Excel
- Attention to detail
- A full, valid driving licence and access to own transport due to our location

Other organisations may call this role Customer Service Administrator, Customer Service Co-ordinator, EPA Administrator, End Point Assessment Administrator, EPA Administrator, Apprenticeship Administrator, or Apprenticeship Support Administrator.

Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.


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