Ticketing Assistant
5 days ago
**Company**: Academy Music Group
**Location**: Birmingham
**Reports to**: Ticketing Fulfilment Manager
**Working Hours**: Full time, permanent
**Role Description**
The Ticketing Assistant is a key role in the day to day running of the Ticketing Department and will contribute to the effective running of our core business objectives and commercial targets.
The role demands flexibility working to numerous deadlines throughout the day. You will need to maintain a high level of accuracy and efficiency whilst assisting with all aspects of ticketing for the company.
This role requires high levels of motivation and passion for the entertainment industry.
**Our Team**
**About you**
- Experience in ticketing platforms/systems and box office environment (preferred but not essential)
- Proficient in Microsoft Office packages Specifically Excel and Outlook
- Strong communication skills
- Outstanding attention to detail
- Professional conduct when handling sensitive and embargoed info
**What we need**
- Passion and enthusiasm for the live events industry
- Willingness to build positive working relationships
- To deliver and maintain accurate information and reporting
- Ability to work to deadlines demonstrating excellent time management skills
- Ability to work collaboratively alongside the managers in a shared inbox
- Ability to take initiative and work flexibly throughout the day
- Maintain good working relationships with external clients and outlets
**What you’ll be doing**
- Assisting with the management of the Priority site and working with the partnerships team to ensure the delivery of our partners' requirements including accurate and timely reporting.
- Monitoring all on-sales which impact on the Priority site.
- Assisting with regular checks of Box Office paperwork against the ticketing system.
- Producing regular allocation and presale statistics for presentation to our partners and the Finance department.
- Producing ticket consignments for smaller outlets and external promoters, and to liaise with AMG’s appointed carrier for the distribution of stock to nominated agents.
- Collating and sending venue ticket sales to the relevant distribution list as instructed.
- Working alongside others in a positive and helpful way, carrying out ad hoc duties as directed by management.
**Equal Opportunities**
**The Company**
AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
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