Receptionist

**Receptionist-Required at Rose Lodge Care Home located in Market Deeping near Peterborough, Part of the Country Court Family**

**Hours: 37.5 Hours per week (Monday to Friday 0900-1700)**

**Salary £9.80 per hour, rising to £10.42 per hour from the 01st April 2023**

Named after our co-founder Roshan, Rose Lodge Care Home in Market Deeping epitomises the Country Court philosophy of ‘Our family, caring for yours’. Our home has recently been refurbished inside and out, offering luxury facilities in a calming, homely environment. This, coupled with our compassionate care team led by Nogi the Manager, means that residents enjoy a safe and comfortable life, with a varied activity and enrichment programme to ensure everyone gets the most out of every day at Rose Lodge

**ABOUT THE RECEPTIONIST ROLE**

Our Receptionists are key in providing our colleagues with support in a multitude of areas including filing, maintaining personal records for both staff and Residents, answering the telephone, greeting new visitors to the Home, providing diary management assistance, clerical support and working with our Activities team.

You will need to have acute attention to detail, excellent customer service & communication skills, be a real team player, adaptable, have excellent computer skills and knowledge, be positive and have the ability to build relationships easily with people from all walks of life.

**ABOUT YOU**
As the receptionist you will be the first person everyone meets in our luxury care home, so we are looking for someone with fantastic customer service and a warm, welcoming personality
- Previous experience as a receptionist or administration support
- Experience in providing face to face customer service
- Ability to meet deadlines as required & prioritise work
- Ability to warmly and professionally communicate both verbally and in writing

**JOINING THE COUNTRY COURT CARE FAMILY**

We’re proud to be a family run business that’s grown over the years to a family of 2,300+ employees and over 35 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas - we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team

**IN RETURN**

You’ll be joining a family business and will benefit from our generous range of benefits which include:

- 28 days holiday (FTE) (including bank holidays)
- Annual pay reviews, pension contributions & enhanced bank holiday rates
- Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
- Refer a friend or resident bonus scheme*
- Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
- Annual Staff Awards Programme across all our Homes celebrating our great staff
- Subject to Terms and Conditions

**PLEASE NOTE**:
**All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.**

**Covid Safety**
We operate COVID secure homes and have strict procedures in place to ensure the safety of all residents and staff. This includes Covid & temperature testing and wearing appropriate PPE, including a face mask to be worn at all times whilst on shift, unless medically exempt.