Supply Telemetry Coordinator

4 months ago

Bath, United Kingdom Wessex Water Full time

Are you searching for a new opportunity where you can utilise your knowledge of telemetry alarm management, or similar experience, whilst also satisfying your passion for working in a forward thinking and dynamic team? If so, our Supply Telemetry Coordinator role, will be a great new opportunity for you

**The role**

The Supply Telemetry Coordinator is a critical role to reduce operational risk and ensure the management of telemetry alarms. Working in the control room, you will be responsible for the monitoring and initial response to telemetry alarms received from our water production and distribution assets, identifying appropriate staff to attend site, and the allocation of work for corrective action.

You will form a pivotal part of the operational response to supply alarms and incidents driving to minimise service failure and maximise an efficient response through data driven assessments.

Additional responsibilities include:

- Liaison with work scheduling and field teams
- Alarm changes and process management
- Remote operation of plant
- Live analysis of telemetry and other corporate data
- Following procedures for critical alarms
- The maintenance and administration of handovers

**What do I need?**

Alarms can be varied in volume and criticality, so excellent organisational skills and an eye for detail is key to ensure priorities are identified and alarms are always effectively managed.

An understanding of water supply systems or telemetry systems would be ideal but if you have the aptitude and approach to effectively problem solve, we'll ensure you get all the training you need to confidently adapt your skills to the role.

You’ll also need to be competent in interpreting data to be able to communicate clear information to stakeholders for action.

This is a busy and fast paced role, so you will need to be comfortable working at pace, whilst being able to deliver important activities such as coordinating the response to critical telemetry alarms.

Additionally, you’ll have the following experience:

- Liaising with technical staff and ability to discuss technical concepts
- Experience of working in an operational team/control room
- Able to adapt between following strict procedures and ability to use initiative
- Deliver a consistent performance under all workload conditions, including during operational incidents and weather events
- Advanced PC skills including Microsoft products

**Benefits for you?**
- Pension - up to 20% combined contribution
- 25 days’ holiday rising to 28 with length of service
- Opportunity to buy and sell holiday??
- Health benefits package
- Life assurance (up to four times your salary)?
- Electric vehicle salary exchange?
- Flexible working?
- Cashback and discounts from over 1,200 retailers?
- Paid volunteering day?
- Enhanced family leave??
- Interactive health and wellbeing platform?
- Support from mental health first aiders?
- £1,000 referral fee if you recommend someone to work for us??

**What will you get from us?**

Our people tell us Wessex Water is a great place to work, and they stay with us We are proud of how we support development and career progression. We have a wealth of both financial and non-financial benefits to offer our people and are committed to ensuring we provide an environment that supports health and wellbeing and flexible working.

We continue to promote diversity and inclusion. With that in mind, we welcome all applicants.

We are delighted to have signed the Armed Forces covenant and are a Disability Confident Employer. Applicants who declare they have a disability or have previously served with the Armed Forces, and meet the minimum requirements for the job, will automatically be invited for an interview.

Please let us know if you require any additional support or adjustments to assist you in starting your journey with Wessex Water.

If you have what it takes to join this award-winning business and want to be part of our exciting journey and share in that success, then please get in contact with us to find out more.

**_Sound interesting?_

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