Customer Service Advisor
5 months ago
**Customer Service Advisor**
Equi-Trek are the leading manufacturers of equestrian and leisure vehicles, supplying vehicles across the UK and overseas.. Our business is going from strength to strength and we are now looking for a dedicated and experienced **Customer Service Advisor** to join our team.
The main purpose of this role is to provide an efficient, positive and timely response to all customer enquiries.
**Main duties include**:
- Making contact with all customers after purchase of a vehicle to check they are satisfied with it and deal with any queries the customer may have.
- Respond to all customer service enquiries in a timely manner, ensuring agreed timescales are strictly adhered to.
- Liaise with colleagues across the business to ensure a seamless service for all our customers.
- Accurately record details of all enquiries & issues.
**Requirements for the Customer Service Advisor**:
- Be proactive, assertive, professional and confident at all contacts with our customers.
- Excellent customer service skills.
- Outstanding communication skills, written and verbal.
- Experience of complaints handling in a calm and professional manner.
- Ability to be assertive when needed, self-motivated and able to work on own initiative, taking ownership of situations to deal with them to a satisfactory conclusion.
- Standard working hours are 8:30-5:00, Monday to Friday,
**In return, we can offer our Customer Service Advisor**:
- Salary between £23,000 - 24,000 depending on experience
- 22 days holidays + 8 Bank Holidays
- Up to five extra holidays through our Long Service Scheme
- Pension Scheme
- Free on-site parking
**Job Types**: Full-time, Permanent
Pay: £23,000.00-£24,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Sheffield: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Tell us what Right to Work documentation you hold.
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
-
Customer Service Advisor
4 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** - **First Customer Contact**is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...
-
Customer Service Advisor
5 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** - **First Customer Contact **is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...
-
Customer Service Advisor
5 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...
-
Customer Service Assistant
5 months ago
Sheffield, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative based in Sheffield! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch...
-
Customer Service Team Member
5 months ago
Sheffield, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Sheffield. We are customer-centric, supportive and inclusive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Relaxed atmosphere We’re looking for an individual to join our Customer Service team, who will be friendly, kind, ambitious,...
-
Customer Service Team Member
5 months ago
Sheffield, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Sheffield. We are customer-centric, supportive and inclusive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Relaxed atmosphere We’re looking for an individual to join our Customer Service team, who will be friendly, kind, ambitious,...
-
Customer Service Team Member
5 months ago
Sheffield, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Sheffield. We are customer-centric, supportive and inclusive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Relaxed atmosphere We’re looking for an individual to join our Customer Service team, who will be friendly, kind, ambitious,...
-
Customer Support Representative
4 months ago
Sheffield, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Sheffield. We are customer-centric, creative and supportive. Our work environment includes: - Casual work attire - On-the-job training - Regular social events - Company perks Switch Advisor Ltd is looking for a Sales Support Representative who will be responsible for providing product and/or service...
-
Sales Advisor
5 months ago
Sheffield, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Sheffield. We are professional, customer-centric and social. Our work environment includes: - Growth opportunities - On-the-job training - Safe work environment - Regular social events Sales Advisor - Full-time - Entry Level - Delivering exceptions customer service over the phone and face to...
-
Customer Service Advisor
5 months ago
Sheffield, United Kingdom Sensa Waste Solutions Full timeSensa waste is a waste management company based in Sheffield and covering South/West Yorkshire and East Midlands. Due to continued growth we are now looking for a friendly and confident customer service advisor to join our dedicated team in Sheffield. As a Customer Service Advisor, your main duty will be the first point of contact for all customer...
-
HR Advisor
5 months ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?**: First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across four franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and the newly launched Lumo). We operate all types of passenger railways - intercity, commuter, regional and...
-
Customer Service Advisor
2 weeks ago
Sheffield, Sheffield, United Kingdom CCA Recruitment Group Full time £23,000Unlock Your Potential as a Customer Service AdvisorAre you passionate about delivering exceptional customer service? Do you have a knack for building strong relationships and resolving issues with ease? We're looking for a talented Customer Service Advisor to join our team!As a Customer Service Advisor, you'll be the voice behind one of the UK's most iconic...
-
Customer Service Advisor
5 months ago
Sheffield, United Kingdom Webhelp Full time**Advisor** **Location** - Sheffield, United Kingdom**Language** - English*** **Job Advert**: - Do you have a passion for Customer Service and Customer Retention? Join us as an Insurance Customer Service Advisor earning £21,757 per annum and enjoy the freedom and support you need to make an impact. As an Insurance Customer Service Advisor you will...
-
Customer Service Advisor
5 months ago
Sheffield, United Kingdom Pertemps Network Group Full time**Job Description**: Pertemps are currently recruiting for experienced Customer Service Advisors in Sheffield to work for one of our incredibly well-known clients. Your role as a Customer Service Advisor will involve dealing with inbound calls and being the first point of contact for customers who have private medical insurance with the client. - Previous...
-
Customer Service Advisor
5 months ago
Sheffield, United Kingdom HR GO Recruitment Full time**Job Title: Customer Service Advisor** **Location: Sheffield** **Salary: £11.44 per hour** **Job Type: Permanent** **Working hours: 9am to 5pm, Monday to Friday. (30 min unpaid lunch break).** **Key Responsibilities**: - Process incoming calls in a timely and professional manner - Update internal operating systems and CRM systems - Utilise the Waste...
-
Customer Service Advisor
5 months ago
Sheffield, United Kingdom Westfield Health Full time**Job title** - Customer Service Advisor**Location** - Sheffield**Opportunity** - Full Time, PermanentThe Customer Service Advisor will work within the Connect Team to deliver exceptional service to help our customers lead healthier, happier lives. They will provide customers with a caring and proactive support service through handling a variety of customer...
-
Customer Service Advisor
4 months ago
Sheffield, United Kingdom Glu Recruit Full time**Ref: 8** **Role: Customer Service Advisor** **Salary: £24,000** **Working pattern: Hybrid - minimum of 2 or 3 days in the office** **Hours: 8.30am-5pm Monday to Friday** **Location: Sheffield** **Benefits**: - Hybrid working - 25 days holiday + bank holidays + birthday off - Monthly team social events - Progression opportunities and personal...
-
Customer Service Advisor
5 months ago
Sheffield, United Kingdom Glu Recruit Full time**Ref: 8** **Role: Customer Service Advisor** **Salary: £24,000** **Working pattern: Hybrid - minimum of 2 or 3 days in the office** **Hours: 8.30am-5pm Monday to Friday** **Location: Sheffield** **Benefits**: - Hybrid working - 25 days holiday + bank holidays + birthday off - Monthly team social events - Progression opportunities and personal...
-
Customer Service Advisor
5 months ago
Sheffield, United Kingdom Spear & Jackson UK Full time**Customer Services Advisor** **Sheffield** **Full-time / Permanent** - **Are you looking for a role in customer service that isn’t in a call centre environment?**_ Are you passionate about delivering exceptional customer service and excited about the prospect of joining our well-established customer service team? As a Customer Services Advisor, you...
-
Customer Service Advisor
4 months ago
Sheffield, United Kingdom Decathlon UK Full time**Customer Service Advisor** **LOVE SPORT? WANT TO HELP PEOPLE? PROBLEM SOLVER?** **IF YES, THIS IS THE PERFECT ROLE FOR YOU!** **As a Customer Experience Advisor you’ll be providing the best care for our customers, both in-store and online. To put it simply, the purpose. The most important part of your role is to ensure that all customers leave...