Salesforce & System Admin

2 weeks ago

London, United Kingdom Guinness World Records Full time

What's the fastest game bird in Europe? This was the question that inspired the founding of Guinness World Records back in 1955. Starting with a single book published from a room above a gym, GWR has grown to become a global multimedia brand, with offices in London, New York, Beijing, Tokyo and Dubai. Today, we deliver world-class content, not just through books, but via TV shows, social media and live events. Whatever the medium, our ultimate purpose is to make the world a more interesting, fun and positive place.

Also the bird was the red-breasted merganser. In case you were wondering

**Job Overview**:
GWR is embarking on a significant period of technical transformation and needs a passionate problem-solving Salesforce & System admin to join the team.

You will be responsible for supporting and maintaining GWR software, Salesforce, Crownpeak and other software that GWR staff use daily to perform their roles. You will provide support in the implementation of new processes, systems, or features by working with various teams within the organization.

The role involves a wide variety of tasks such as setting up new accounts, creating training documentation and training users, configuration of software, testing newly developed software features and maintaining key system data (e.g., Country lists)

Your days will be varied, and you will build knowledge in topics you never imagined, so if you are a solution oriented, creative thinker and have a thirst to continuously learn then this could be the job for you

**Essential Duties and Responsibilities**:

- Salesforce Configuration and Customization.
- Crownpeak configuration and support.
- Monitor the performance and health of the software.
- Assist IT support team in management of user access to certain systems and manage user access, roles, profiles, and permission sets to ensure proper data security.
- Provide support to end-users helping them trouble shoot software related issues.
- Provide guidance and basic training on best practices for using the software via documentation and video.
- Update documentation on system configuration, procedures and troubleshooting steps to create a knowledge base.
- Documenting requirements, workflows, and business processes.
- Assisting in problem-solving by conducting research, gathering information, and proposing solutions to business challenges.
- Provide training to end-users on new features, enhancements, and best practices within Salesforce.
- Stay informed about Salesforce releases, new features, and industry trends to provide recommendations for continuous improvement.
- Monitor and maintain certain areas of the global websites to ensure consistency and quality control i.e., Navigation changes, building new site sections, redirecting pages, and assisting with key design changes.
- Maintain key drop-down lists ensuring consistency across our systems (e.g., Country, Industry, Organisation type lists).
- Work with the Analyst\Tester to test new software features and process changes.

**Other skills and knowledge**:
**Experience**
- Knowledge of using Microsoft Windows and O365 suite
- Proven and tangible experience as a system admin or a similar role
- Critical thinking and problem-solving skills
- Great interpersonal and communication skills
- User management
- Strong documentation skills
- Learning agility - able to learn new technology and adapt to changes in IT environment
- Ability to work in a fast-paced environment with mínimal supervision

**Desired**
- Ability to remain calm under pressure
- Desire to learn and inquisitive mind
- Positive energy and a can-do attitude
- Voice platform coding
- Self-managing and can work effectively with little supervision

**Training, License, Certification Requirements**
- Salesforce administrator certification

**Key Relationships**:

- Director of Digital Technology and IT
- Development Team, Scrum Master and Business Analyst/Tester
- IT infrastructure team
- VP Operations
- Project Office

**Life at GWR**:
Whether we're verifying records, creating content or publishing our world-famous book, we can honestly say that at GWR no two days are the same We work across a wide range of products and business areas, and the people that we meet and work with inspire us daily. So, whether working from home, in the office, or even on site at a record attempt, we pride ourselves in having a sense of fun, adventure, curiosity and passion - much like our record-holders. Below are a sample of our benefits
- A flat & transparent structure with a values-driven & collaborative culture.
- Flexible / hybrid-working policies.
- 25 holiday allowance.
- Enhanced family leave policy.
- Seasonal Friday Hours - a 1pm finish in the summer or a 4pm finish in the winter.
- Open plan and central London office in Tottenham Court Road, with a snack station and regular month-end drinks.
- Meet Record Holders - each office regularly arranges virtual and in-person opportunities for us to connect with each o

  • Salesforce Admin

    3 days ago

    City of London, United Kingdom Morgan Philips Executive Full time

    Salesforce Administrator required by a progressive and established player in the Private Equity / Asset Management sector. You will be required to be in the office 3 days per week. **Responsibilities of the Salesforce Administrator** - Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and...

  • Salesforce Admin

    6 days ago

    London, United Kingdom Sanderson Recruitment Plc Full time

    **Role: Salesforce Admin** **Rate: £450 p/d Inside IR35** **Location: London/Remote** **Duration: 6 months** **Key Responsibilities**: - **AE Onboarding**: - Ensure new AEs receive their correct equipment. - Add AEs to relevant Outlook distribution lists. - Assist with onboarding AEs in Salesforce (SFDC). - Support Talent Acquisition (TA) with approvals...

  • Salesforce Developer

    13 hours ago

    London, United Kingdom BCT Resourcing Full time

    Salesforce Developer Exciting Growth within the Salesforce Team £65,000 - £75,000 per annum Fully remote We are currently looking for a Salesforce Developer to join one of our growing clients as they are going through a Salesforce Implementation across the whole of the business. The Salesforce Developer will be reporting to the Head of Development and be...

  • Salesforce Administrator

    6 days ago

    London, United Kingdom Akkodis Full time

    Salesforce Administrator / Salesforce Admin / ADM201 / Salesforce Contract Role / Contract / Outside IR35 / ASAP Start Role: Salesforce Administrator Location: London Rate: £200 - £300 (OutsideIR35) Start: ASAP Responisibilites - General administration of the Salesforce system - Leading the training of new users, and the promotion of new features...

  • Salesforce Administrator

    6 days ago

    London, United Kingdom Modis UK Full time

    Salesforce Administrator / Salesforce Admin / ADM201 / Salesforce Contract Role / Contract / Outside IR35 / ASAP Start **Role**: Salesforce Administrator **Location**: London **Rate**: £200 - £300 (OutsideIR35) **Start**: ASAP Responisibilites - General administration of the Salesforce system - Leading the training of new users, and the promotion of...

  • Senior Solutions Architect

    1 week ago

    London, United Kingdom Salesforce, Inc. Full time

    Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce....

  • Salesforce Administrator

    Found in: Talent UK 2A C2 - 2 weeks ago

    London, United Kingdom Hays Full time

    Role- Salesforce AdminPermanent roleHybrid- once a week to London office.NO SPONSORSHIP is available.We are seeking a skilled Salesforce Administrator to support our esteemed client's dynamic team. As a Salesforce Admin, you will play a pivotal role in optimizing our client's Salesforce platform to meet their organizational needs. Your responsibilities will...

  • Avp Sales, Banking

    3 days ago

    London, United Kingdom Salesforce Full time

    **Job Category **:Sales **Job Details**: We are seeking a leader who is an expert on customer experience in the Banking industry. This leader will create an organisation recognised for high-growth, long-term sustainable success and its commitment to Salesforce values. - Trust - Customer Success - Innovation - Equality - Sustainability **Key outcomes for...

  • Salesforce Administrator

    2 weeks ago

    London, United Kingdom Hays Full time

    Role- Salesforce Admin Permanent role Hybrid- once a week to London office. NO SPONSORSHIP is available. We are seeking a skilled Salesforce Administrator to support our esteemed client's dynamic team. As a Salesforce Admin, you will play a pivotal role in optimizing our client's Salesforce platform to meet their organizational needs. Your...

  • Salesforce Administrator

    Found in: Jooble UK C2 - 2 weeks ago

    London, United Kingdom Hays Full time

    Role- Salesforce Admin Permanent role Hybrid- once a week to London office. NO SPONSORSHIP is available. We are seeking a skilled Salesforce Administrator to support our esteemed client's dynamic team. As a Salesforce Admin, you will play a pivotal role in optimizing our client's Salesforce platform to meet their organizational needs. Your...

  • Salesforce Administrator

    Found in: Appcast UK C C2 - 1 week ago

    London Area, United Kingdom Hays Full time

    Role- Salesforce AdminPermanent roleHybrid- once a week to London office.NO SPONSORSHIP is available.We are seeking a skilled Salesforce Administrator to support our esteemed client's dynamic team. As a Salesforce Admin, you will play a pivotal role in optimizing our client's Salesforce platform to meet their organizational needs. Your responsibilities will...

  • Salesforce Administrator

    Found in: Whatjobs ES C2 - 4 days ago

    London Area, United Kingdom Hays Full time

    Role- Salesforce Admin Permanent role Hybrid- once a week to London office. NO SPONSORSHIP is available. We are seeking a skilled Salesforce Administrator to support our esteemed client's dynamic team. As a Salesforce Admin, you will play a pivotal role in optimizing our client's Salesforce platform to meet their organizational needs. Your...

  • Salesforce Administrator

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    London Area, United Kingdom Hays Full time

    Role- Salesforce AdminPermanent roleHybrid- once a week to London office.NO SPONSORSHIP is available.We are seeking a skilled Salesforce Administrator to support our esteemed client's dynamic team. As a Salesforce Admin, you will play a pivotal role in optimizing our client's Salesforce platform to meet their organizational needs. Your responsibilities will...

  • Salesforce Administrator

    Found in: Appcast UK C2 - 1 week ago

    London Area, United Kingdom Hays Full time

    Role- Salesforce AdminPermanent roleHybrid- once a week to London office.NO SPONSORSHIP is available.We are seeking a skilled Salesforce Administrator to support our esteemed client's dynamic team. As a Salesforce Admin, you will play a pivotal role in optimizing our client's Salesforce platform to meet their organizational needs. Your responsibilities will...

  • Salesforce Administrator

    3 days ago

    London, United Kingdom Harnham Full time

    **SALESFORCE ADMINISTRATOR** **LONDON** **£40,000-£45,000 +BENEFITS** *** **THE COMPANY** Currently working with a marketplace in the services sector, on a Salesforce Administrator role. They have been around for over 10 years and are leaders within their space. They are a B2B and B2C business and have around 500 employees and growing. **THE...

  • Salesforce Administrator

    Found in: Jooble UK C2 - 6 days ago

    London, United Kingdom TECHOHANA Full time

    Role: Salesforce Admin Salary : Upto £45,000 Location : London hybrid (once a fortnight) Once of our exclusive clients are again expanding the team to further advance their greenfield Salesforce implementation of Sales and Service cloud. This is a role for a keen and passionate Salesforce expert to join a small team and advance their hands-on...

  • Salesforce Administrator

    5 days ago

    London, United Kingdom TECHOHANA Full time

    Role: Salesforce Admin Salary : Upto £45,000 Location : London hybrid (once a fortnight) Once of our exclusive clients are again expanding the team to further advance their greenfield Salesforce implementation of Sales and Service cloud. This is a role for a keen and passionate Salesforce expert to join a small team and advance their hands-on...

  • Lead Cross Cloud Solution Architect

    2 weeks ago

    London, United Kingdom Salesforce, Inc. Full time

    Join our team as a Lead Cross Cloud Solution Architect and play a pivotal role in crafting innovative solutions that combine Salesforce products to meet strategic customer requirements and also integrate with other technologies. Work with our most innovative top-tier UK & Ireland customers to develop scalable, customer-centric architectures for both B2C and...

  • Lead Cross Cloud Solution Architect

    2 weeks ago

    London, United Kingdom Salesforce, Inc. Full time

    Join our team as a Lead Cross Cloud Solution Architect and play a pivotal role in crafting innovative solutions that combine Salesforce products to meet strategic customer requirements and also integrate with other technologies. Work with our most innovative top-tier UK & Ireland customers to develop scalable, customer-centric architectures for both B2C and...

  • Salesforce Administrator

    Found in: Appcast UK C C2 - 5 days ago

    Greater London, United Kingdom TECHOHANA Full time

    Role: Salesforce AdminSalary: Upto £45,000Location: London hybrid (once a fortnight) Once of our exclusive clients are again expanding the team to further advance their greenfield Salesforce implementation of Sales and Service cloud. This is a role for a keen and passionate Salesforce expert to join a small team and advance their hands-on capabilities with...