E-commerce Operative

1 day ago


Watford, United Kingdom Syntiga Full time

We are looking for E-Commerce Operatives to join a small team in our UK office.

This is a wide ranging role encompassing different administrative, customer service and account management related tasks for our E-Commerce platforms, specifically Amazon, eBay and Shopify.

There will be a primary focus on customer care and managing the brand’s reputation achieved through interaction with customers online; acting as the first port of call for product advice and assisting with both pre and post sales queries.

eBay and Amazon Account administration across several Amazon markets, including managing product listings, FBA inventory management and planning and scheduling promotions, in addition to handling any general administrative issues.

Maintaining and developing upon the excellent feedback records and reputations that we currently enjoy with our retail partners.

We are looking for someone who has the right work ethic who is willing to really embrace the role and someone who will fit in to our friendly team. We are open to people from all walks of life, so please consider writing a covering letter when applying, letting us know if you are someone who is hoping to get started in this field, or if you are someone that comes with a wealth of experience already.

Our main platform is selling via the Amazon marketplace, so if you have already worked on Amazon products or a software based company, this will be an advantage

Our E-Commerce Operatives may be the only human interaction that our customers may receive when shopping with us online therefore excellent English and Italian written skills and the ability to form creative, proactive resolutions are an absolute must. Written skills will be tested as part of the interview process.

The role will be pay between £20,000 - £25,000, dependent on skills and experience.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Watford, WD18 9SP: reliably commute or plan to relocate before starting work (required)

**Language**:

- Italian (preferred)



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