Income Officer

2 weeks ago


London, United Kingdom iWork Recruitment Limited Full time

What's involved with this role:
Contract to start on 03-04-23 until 03-07-23 with a possible extension.

Key Duties:
To undertake timely and robust recovery action to prevent arrears and maximise income; and to work collaboratively with colleagues in the team ensuring prompt escalation, legal or other recovery action is identified and actioned as necessary, regardless of tenure.

To understand the rules for welfare benefit and the principles of income maximisation and to support tenants to improve their financial and digital capabilities, promoting and assisting them with the take-up and use of these services irrespective of tenure. Make referrals for tenants to internal services and external agencies to secure the best financial outcomes for them and LBH and provide excellent customer service in response to queries, whilst monitoring and managing accounts.

**Salary**: £18.80 per hour

**Benefits**:

- Language training provided

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: RQ843506-03-23


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