Business Analyst

3 weeks ago


Bedfordshire, United Kingdom Whitbread Full time

We have an exciting Business Analyst opportunity within our Dunstable head office. You will be working on a variety of projects from small scale quick wins to multi-million pound projects to help follow a strategic roadmap to support business change overmid and long-term horizons.

We are the UK's leading hospitality company, a FTSE 100 organisation with over 35,000 employees worldwide, and for the last 10 years running have been recognised as a ‘Top Employer’ by the Top Employers Institute. Owning successful brands such as PremierInn, we have over 850 hotels - which is over 80,000 bedrooms - across the UK, Germany and the Middle.We’re also proud to own over 420 restaurants across the UK including Beefeater and our newer brands Bar + Block and Cookhouse & Pub. With exciting plans toinnovate and grow our core UK and international business, we’re always keeping our customers at the heart of what we do and there has never been a more exciting time to join Whitbread

**What you will be doing**
- Establish relationships with customers by being proactive, displaying in depth knowledge of their business processes and supporting the development and implementation of business solutions
- Interfaces regularly with business stakeholders/product owners to guide project direction, system change priorities and business objectives.
- Work with key stakeholders to define benefits associated with specific change initiatives and ensure these are measurable
- Lead requirements elicitation sessions, stakeholder interviews, group sessions, user observations and/or use other techniques to identify business need or requirement with stakeholders of all levels
- Replay the requirements to all stakeholders at both a strategic and operational level
- Translate user requirements into functional/data specifications according to standard templates, using natural language
- Work closely with technical and development teams to ensure solutions are “fit for purpose” and meet users requirements and satisfaction

**What we are looking for**:

- Excellent knowledge of requirements gathering processes and proven analysis and problem-solving techniques
- Experience in managing relationships between external partners and business stakeholders
- Exceptional communication & influencing skills with a strong customer focus
- Proven experience of successfully facilitating workshops with business leads and external vendors, with the confidence to challenge
- Exposure to a variety of development methodologies and techniques, both Waterfall and Agile
- Ability to focus on individual tasks, but with the confidence to ask for help when required

LI-RG1


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